Welcome to FreshDuct. By booking our services, you agree to the following terms and conditions. These terms are designed to ensure clarity and fairness for both our customers and our business.
FreshDuct offers professional duct cleaning and HVAC maintenance services. We strive to deliver high-quality services to enhance the air quality and comfort in your home or business.
When you book a service with FreshDuct, we confirm the booking with you, securing the time slot exclusively for your job. We do not accept other bookings for the same time slot once your booking is confirmed.
Our pricing is clearly stated at the time of booking. All payments are due upon completion of the service unless otherwise agreed upon. We accept major payment methods as outlined on our website.
At FreshDuct, we do not charge private clients any fees in advance for booking our services. However, by confirming your booking, you agree to the following cancellation terms:
FreshDuct takes great care in delivering our services. However, we are not liable for any damages beyond the cost of the service provided. Our liability for any claim, whether arising in contract, tort, or otherwise, shall not exceed the amount paid for the services rendered.
We provide our services with reasonable care and skill. However, we do not warrant that our services will completely eliminate all contaminants or improve system performance beyond the manufacturer’s specifications.
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we handle your data.
These terms and conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the jurisdiction of the Australian courts.
If you have any inquiries or concerns regarding these terms and conditions, please contact us at info@freshduct.com.au.