Carbon monoxide from gas ducted heating is a serious and preventable hazard in Melbourne homes. Unlike other appliance faults that announce themselves through noise, smell, or visible failure, carbon monoxide from a cracked heat exchanger provides no sensory warning and can affect occupants while they sleep. This guide explains the pathway from a gas ducted heater to CO exposure, the symptoms to recognise, and the specific steps Melbourne homeowners should take to protect their households.

If You Suspect CO Exposure Now If anyone in your household is experiencing headaches, nausea, dizziness, or confusion — particularly after sleeping in a heated home — evacuate immediately and call 000. Do not re-enter until emergency services have cleared the property.

Carbon Monoxide and Ducted Heating

Carbon monoxide (CO) is produced during the combustion of natural gas in a ducted heater’s burner. In a properly functioning heater, all CO remains within the heat exchanger’s combustion side and exits through the flue to the outside. The heat exchanger is designed to keep the combustion gas stream (containing CO) physically separated from the house air stream by metal walls.

The risk arises when this separation fails — either through a crack or perforation in the heat exchanger metal, or through a flue fault that prevents combustion gases from being properly exhausted outside. When either occurs, CO can enter the house air stream and the ducted system distributes it to every room simultaneously.

CO is colourless, odourless, and tasteless. The natural gas supply is odorised (you can smell a gas leak) but CO itself has no smell. This makes CO from a heater fault invisible until physiological symptoms develop — often during sleep when victims cannot respond.

How a Cracked Heat Exchanger Produces CO Risk

The heat exchanger in a Melbourne gas ducted heater is a series of metal chambers, typically stainless steel or aluminised steel. It transfers heat from the combustion gas side to the house air side without allowing the gas streams to mix. Over time — particularly in heaters subject to repeated thermal stress from overheating — small cracks or perforations can develop in the metal.

How cracks develop

The primary causes of heat exchanger cracking in Melbourne heaters are: repeated overheating from blocked return air filters (the heat exchanger cycles between extreme heat when the filter blocks airflow and rapid cooling when the limit switch trips and the blower stops); normal metal fatigue from years of thermal cycling; corrosion from moisture and combustion byproducts in a poorly ventilated roof space; and physical distortion from incorrect installation or roof space impact.

Why cracks are not self-evident

A small crack in a heat exchanger does not necessarily affect heating performance — the heater may warm the home perfectly while allowing CO to enter the air stream. The crack is typically not visible from outside the unit and may only be detectable with combustion gas testing equipment at the supply outlets during operation — one of the key tests performed at a professional annual service.

Critical Safety Point Do not run a gas ducted heater that has not been professionally serviced within the past 12 months, particularly if the heater is more than ten years old. The heat exchanger inspection at the annual service is the only reliable way to detect a developing crack before CO enters the home.

Symptoms of CO Exposure

Carbon monoxide displaces oxygen in red blood cells, forming carboxyhaemoglobin. Symptoms appear at different exposure levels:

CO Level (ppm)Exposure DurationSymptoms
35 ppmHoursMild headache, fatigue (occupational safety limit)
100 ppm2–3 hoursHeadache, dizziness, disorientation
200 ppm2–3 hoursSevere headache, vomiting, impaired judgment
400 ppm3 hoursLife-threatening; incapacitation possible
1,600 ppm1 hourFatal

The most dangerous scenario is overnight CO exposure during sleep — occupants are exposed for six to eight hours at levels that would not cause immediate alarm, but progressively impair consciousness and the ability to respond. Melbourne households with multiple bedrooms all served by the same ducted system are exposed simultaneously. High-risk occupants include infants, elderly people, and anyone with cardiovascular or respiratory conditions.

Pattern that suggests CO from heating

Symptoms that improve when occupants leave the home and worsen when they return; symptoms that are worse in the morning after overnight heating; multiple household members experiencing similar symptoms simultaneously — these patterns are classic indicators of indoor CO exposure from a heating appliance.

CO Alarm Placement in Melbourne Homes

CO alarms are inexpensive — quality units from reputable brands (Kidde, BRK, Google Nest Protect) are available from $50 to $150 — and should be considered essential in any Melbourne home with a gas ducted heater. CO mixes uniformly with air, so placement height is less critical than for smoke detectors — mid-height on the wall (about 1 to 1.5 metres) is standard.

Install CO alarms in:

  • Every bedroom — the rooms where overnight exposure occurs while occupants sleep
  • The main living area — where the family spends the most waking time during winter
  • If the heater is in a utility area with any living space above it — in the utility space as well

Do not install CO alarms directly above the return air grille or in the roof space — these locations will trigger nuisance alarms from normal combustion nearby. CO alarms should be in the living spaces where occupants breathe, not adjacent to the appliance.

Test alarms monthly per the manufacturer’s instructions and replace per the rated service life (typically 7 to 10 years — the electrochemical sensor cell degrades over time regardless of triggering events).

Prevention — Annual Service and Maintenance

The CO risk from a gas ducted heater is almost entirely preventable through proper annual maintenance. The specific prevention measures in order of importance:

  1. Annual professional service (from $300): the heat exchanger inspection, combustion performance test, and flue integrity check at the annual service are the primary CO control measures. Gas Safety Victoria recommends annual servicing specifically for this reason.
  2. Monthly filter cleaning during winter: keeping the filter clean prevents the overheating events that accelerate heat exchanger cracking. See our filter replacement guide.
  3. CO alarm installation: provides a final layer of protection against any CO exposure that bypasses or occurs between annual services.
  4. Do not ignore warning signs: yellow or orange flame (should be predominantly blue), sooty deposits around outlets, repeated limit switch trips — any of these are indicators of a combustion problem requiring immediate professional inspection.

FreshDuct’s annual service for Melbourne gas ducted heaters includes heat exchanger inspection and a combustion performance test at all supply outlets. Call 0431 918 137 to book.

Frequently Asked Questions

Is carbon monoxide a risk with gas ducted heating?
Yes — carbon monoxide (CO) is a genuine risk with gas ducted heating, and it is the primary reason Gas Safety Victoria recommends annual professional servicing of all gas ducted heaters. CO is produced as a normal combustion byproduct — the safety of the system depends on the heat exchanger keeping the combustion gases completely separated from the house air stream, and on the flue reliably exhausting CO to the outside. When the heat exchanger develops a crack or perforation, combustion gases including CO can enter the house air stream and be distributed through the duct system to every room. Because CO is colourless and odourless, it provides no sensory warning.
What are the signs of carbon monoxide from a ducted heater?
CO exposure from a ducted heater produces no specific smell — CO itself is odourless. Physiological symptoms of low-level CO exposure include persistent headaches (especially in the morning after sleeping in a heated home), unusual fatigue, dizziness, nausea, and mild confusion. These symptoms often improve when the person leaves the home and worsen when they return — this pattern is a strong indicator of indoor CO exposure. Other signs of a CO-producing heater include soot or black staining around supply outlets or the heater itself, a yellow or orange flame visible through the inspection port (should be blue), and the heater repeatedly tripping its safety limit.
How often should I have my ducted heater inspected for CO safety?
Gas Safety Victoria recommends annual professional inspection of all gas ducted heaters, specifically including heat exchanger inspection. The Melbourne practice recommendation is to service the heater every year in April or May before the heating season. Do not skip or delay the annual service for a heater that is “working fine” — a heat exchanger crack can develop without affecting heating performance in the early stages, but it is detectable at a professional inspection. The annual service fee of $300 to $450 is the primary measure that protects Melbourne households from CO risk.
Where should I put a carbon monoxide alarm in my Melbourne home?
Install a carbon monoxide alarm in every bedroom and in the main living area. Because CO mixes with air (it does not stratify to the floor or ceiling like some gases), the alarm can be placed at any height — though mid-height on the wall (1 to 1.5 metres) is typical for ease of testing and reading. In a Melbourne ducted heating home, prioritise the rooms that the duct system serves most directly — bedrooms are the highest priority because CO exposure during sleep is particularly dangerous (you cannot respond to early physiological symptoms). Replace alarm units per the manufacturer’s schedule — most CO alarms have a 7 to 10 year service life.
What should I do if my CO alarm goes off?
If a CO alarm sounds: evacuate everyone from the home immediately, including pets — do not stop to turn anything off or collect belongings. Call 000 (Emergency Services) from outside. Do not re-enter the home until emergency services have assessed and cleared it. After the emergency response, contact your gas supplier and a licensed gas fitter (like FreshDuct) to inspect the heater before it is used again. Do not assume the alarm was a false positive — CO alarms are calibrated conservatively and an alarm is a serious event requiring investigation.

Ducted Heating Safety Service Melbourne — CO Inspection

Heat exchanger inspection, combustion test, flue check. Annual service from $300.