“Allen provided exceptional service — friendly, professional and went above and beyond.”
FreshDuct inspects and services the chimneys and flues behind Cannon gas log heaters across Melbourne — including long-serving units where the flue has aged alongside the appliance.
Heater installed decades ago? The flue is the same age, and flues do not last forever.
Cannon gas log heaters were made for Australian conditions and a great many have been in Melbourne homes for a long time. Long-serving appliances are not automatically a problem — plenty have been well maintained and continue to work correctly — but they do warrant a more careful look at the whole installation, and particularly at the flue.
FreshDuct is not a gasfitter and does not work on gas appliances. In Victoria that work is legally restricted to licensed gasfitters regulated by Energy Safe Victoria, and it covers the burner, injector, pilot, flame-failure device, gas control and connection. If your Cannon has not had a licensed gasfitter service it recently, that is the call to make, and it is separate from ours.
Our work is the flue and chimney, and on older installations there is usually plenty of it. Flues age. Metal flue components corrode, particularly at joints that run cool and at the terminal where weather gets at them. Masonry chimneys deteriorate internally, especially where they were built for an open wood fire and have spent decades carrying much cooler, moister gas combustion products instead.
The reason to take this seriously with gas rather than wood is the absence of warning. A wood fire with a compromised flue smokes into the room and you know immediately. A gas appliance venting incorrectly produces carbon monoxide, which has no colour, no smell and no taste. The flue is the entire safety mechanism, and on an older installation nobody should be assuming it is still doing its job without having looked.
Publicly verifiable facts and the Victorian regulatory position. No figures we could not source.
The flue side of an ageing installation, inspected and documented properly.
Metal flue systems corrode over decades, most severely at joints that run cool and where condensate collects. We inspect the accessible flue run and the terminal, looking for perforation, separation at joints and general deterioration. A corroded flue is not a repair you defer.
Where an older gas fire vents into an original brick chimney, decades of cooler and moister flue gas take a toll on unlined internal brickwork. We inspect the flue internally where access allows and photograph the condition rather than describing it.
Obstruction in a gas flue does not announce itself. Nesting material, fallen mortar and accumulated debris all restrict flues, and the result is combustion products entering the room rather than leaving the house. We check for it specifically and clear what we find.
Terminals weather, corrode, get damaged and occasionally disappear entirely. We inspect the termination from the roof where access is safe and report on whether it is intact, correctly positioned and clear.
The appliance itself is out of our scope entirely. Burner condition, injector and pilot servicing, flame-failure device testing, gas pressure and the connection all require a licensed gasfitter. On an older appliance we would strongly encourage that service alongside our flue work.
FreshDuct recommends an annual flue and chimney inspection for any flued gas appliance, and on an older installation we would treat that as a firm minimum. We also recommend a working carbon monoxide alarm in any home with a flued gas heater, which is inexpensive and sensible regardless of appliance age.
Real FreshDuct chimney photography from Melbourne jobs. Captions describe the work only, not any particular brand of appliance.




FreshDuct inspects the flue internally, clears obstruction, assesses corrosion and masonry condition, checks the terminal, crown and flashing from the roof where safe, and provides a photographed written report. Where the flue needs lining, repair or replacement, that is chimney work we quote and carry out.
We do not service, adjust, dismantle or repair the gas appliance in any respect. That is licensed gasfitting work under Energy Safe Victoria and belongs to a licensed gasfitter. FreshDuct has no affiliation with Cannon or its suppliers. On an older heater we would genuinely encourage getting both done in the same season.
Book a Flue InspectionWe inspect gas heater flues across metropolitan Melbourne, with older installations concentrated in the established suburbs where houses have not turned over quickly: Essendon, Moonee Ponds, Northcote, Brunswick, Coburg, Preston, Box Hill, Camberwell, Bentleigh and through the bayside and eastern middle ring.
These are the homes where a gas fire was installed into an existing fireplace decades ago and has simply kept running. The appliance may well be fine. The flue is the part nobody has looked at, and it is the part doing the safety work, which is why we photograph the interior rather than offering an opinion from the hearth.
A thorough flue inspection on an installation that may not have had one.
Metal flue, masonry chimney or a combination of both.
Flue interior examined and photographed wherever access allows.
Joints, cool sections and the terminal assessed for deterioration.
Nesting material, debris and fallen mortar identified and removed.
Terminal, crown and flashing checked where access is safe.
Photographed findings, plus a clear recommendation on the gas service.
Verified 5-star reviews from across FreshDuct’s chimney, fireplace, duct, heating and insulation services. These are company-wide reviews from our Melbourne customer base — not reviews of any particular appliance brand.
“Allen provided exceptional service — friendly, professional and went above and beyond.”
“Highly impressed with the professionalism and efficiency. On time, and no mess left behind.”
“Exceeded my expectations. Knowledgeable, meticulous and respectful of our home.”
“So glad I chose FreshDuct. Knowledgeable team and the whole process was smooth from start to finish.”
“Quick, efficient and professional — we could immediately feel the difference.”
“The technician arrived on time and was incredibly thorough — the difference at home is obvious.”
What an older gas installation most often needs.
The appliance side of that question must be answered by a licensed gasfitter, and if it has not been serviced recently that is the call to make. The flue side is ours, and it matters just as much: we inspect the flue internally for corrosion, obstruction and deterioration and give you a photographed written report.
Because there is no warning. A wood fire with a blocked flue smokes into the room and you know about it immediately. A gas appliance venting incorrectly produces carbon monoxide, which is colourless, odourless and tasteless. The flue is the entire safety mechanism and it fails silently.
FreshDuct recommends one in any home with a flued gas heater. They are inexpensive and they detect the one hazard you cannot detect yourself. An alarm is not a substitute for having the appliance serviced by a gasfitter and the flue inspected, but it is a sensible additional layer.
No to both. FreshDuct is an independent chimney and flue service company with no affiliation to Cannon or its suppliers, and we are not licensed gasfitters. We inspect, clear and repair the flue and chimney. Anything on the gas appliance goes to a licensed gasfitter.
It depends on what we find. Localised masonry deterioration is often repairable, and an unlined or deteriorated masonry flue can frequently be lined rather than rebuilt. Perforated or separating metal flue components generally need replacing. We photograph the condition and quote the honest remedy rather than the most expensive one.
Flue and chimney inspected internally, photographed and reported — the safety check an ageing gas installation actually needs.
Tell us roughly how old the heater and installation are.