“Allen provided exceptional service — friendly, professional and went above and beyond.”
Verified
A Malvern fireplace is usually the finest thing in the room, and the unlined brick flue behind it has been collecting soot since Edwardian times. FreshDuct sweeps it thoroughly, protects the surround, and cameras the flue so you know what is up there.
Room filled with smoke out of nowhere? That is a blockage, not a draught problem — we camera before we brush.
The open fireplaces in Malvern's Edwardian and interwar homes were built as the focus of the room, with detailed surrounds and mantels that have survived because owners have looked after them. The flue behind is plainer: unlined brick, laid in a mortar that has softened with age, running straight up through a solid stack. Soot on that surface never sits in a smooth layer. It packs into the open joints and clings to the rough brick, and every winter of use adds to it.
Two things follow. The sweep has to be thorough, because a brush passed once up the middle leaves the joints full and the fire risk unchanged. And careful, because soft mortar comes out with the soot if the head is oversized and driven hard. We match the rotary head to the flue, work it the full height with the opening sealed and a contained vacuum running, and then put a camera up to confirm the brick is bare and note how the joints are holding.
A Malvern fireplace that suddenly smokes after years of drawing well is nearly always a blockage rather than a draught fault: a nest, a fallen brick fragment or loose mortar on the smoke shelf. That is why we look before we brush. The camera finds the obstruction, the sweep clears it, and you get before and after photos of the flue along with a plain word on whether the brick and mortar are fine or need attention.
A careful, full-height sweep of an unlined Edwardian or interwar flue in Malvern, with the surround protected and the flue checked on camera afterwards.
Unlined Malvern flues hold soot in their open mortar joints, and the mortar itself is soft. We size the rotary head to the flue so it clears the joints without cutting into them, and confirm the result on camera.
Detailed Edwardian surrounds and mantels are not something to lean a rod against. The surround is covered, the opening sealed to it rather than taped over it, and the vacuum runs from the first rod to the last.
When a fireplace that always drew well fills the room with smoke, something is in the flue. We camera it first, find the nest or fallen debris on the smoke shelf, and clear it as part of the sweep rather than guessing at draught.
Real photos from Melbourne jobs — not stock, not staged.




On an original Malvern flue we put the camera up before the rods, so we know whether we are clearing a season of soot, a blockage on the smoke shelf, or a flue that has been quietly shedding mortar. Each of those is a different job.
Afterwards you see the same flue clean, in photos, and hear whether the joints are sound. If they are, that is the end of it; a sweep is not a lead-in to selling repairs.
Documented end to end — every job, every suburb.
We look at the firebox, flue and cap and assess the build-up.
Drop sheets down and the fireplace opening sealed.
Rods and a rotary brush clear the full length of the flue.
Soot and debris captured with contained, high-power vacuuming.
Draw and the cap confirmed; we tell you what we found.
Before and after photos, and the hearth left clean.
Verified 5-star reviews from across FreshDuct’s duct, heating, cooling and chimney services.
“Allen provided exceptional service — friendly, professional and went above and beyond.”
Verified
“Highly impressed with the professionalism and efficiency. On time, and no mess left behind.”
Verified
“Exceeded my expectations. Knowledgeable, meticulous and respectful of our home.”
Verified
“So glad I chose FreshDuct. Knowledgeable team and the whole process was smooth from start to finish.”
Verified
“Quick, efficient and professional — we could immediately feel the difference.”
Verified
“The technician arrived on time and was incredibly thorough — the difference at home is obvious.”
Verified
The same local team covers the suburbs around Malvern. Explore nearby areas and related FreshDuct chimney services.
Not if the head is sized to the flue and worked at the right pressure, which is how we do it. Soot has to come out of the joints, but the mortar should stay. The camera pass afterwards shows the joints as we left them, so you are not taking that on trust.
Almost always a sweep with a camera first. A sudden change points to a blockage, usually a nest or debris on the smoke shelf, rather than a fault with the chimney. We find it, clear it and check the flue on the way; basic chimney cleaning is $169.
Fire authorities recommend an annual sweep before winter. If you burn most nights, burn unseasoned or soft wood, or run a heater on low for long periods, sooner.
Not with FreshDuct. We lay drop sheets, seal the fireplace opening and use contained, high-power vacuuming so the soot is captured rather than left in your living room.
A standard sweep clears regular soot and light creosote. A deep clean tackles heavy, baked-on or glazed creosote that a normal brush will not shift.
Send your details and the office confirms a window for Malvern. No call-out fee, before and after photos, and honest advice on what your chimney needs and what it does not.