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Pumps that have stopped, pads that stay dry, motors that hum, leaks, smells, and controls that do nothing. We repair every part of a rooftop evaporative cooler, and when a unit is past saving we say so and explain the options for replacement or a new system. The technician inspects and quotes before any work, and you approve first.
Any one of these is worth a call. They rarely fix themselves.
A rooftop evaporative cooler is a fan, a water system and a set of pads, run by a controller. Every one of those parts can fail, and each failure has a tell-tale symptom.
Most coolers that stop cooling need a part, not a new unit: a pump, a valve, a belt or a set of pads. Those are repaired and the cooler is tested on the roof before we leave.
Replacement makes more sense when the cabinet or tank is cracked through, the motor has failed on an old unit, parts are no longer made, or repair quotes keep coming every summer. In that case the options are a like-for-like new evaporative cooler, or changing to refrigerated cooling that also heats; our evaporative to refrigerated cooling page explains that path. Our evaporative cooling installation cost guide explains what moves the price of a new system.
Many repairs start as a missed service: scale that blocked a valve, a dry pump, pads left wet all winter. An annual evaporative cooler service before summer catches most of them early, and winterising the unit at the end of the season protects it until the next one.
10,000+ projects for homes, councils, universities & agencies
Brands we service — heating, cooling & fireplaces
Every line below is part of the visit. Parts and repairs are quoted first and only go ahead once you approve.
Brand, rough age and the symptom: warm air, leaks, smells, noise or an error.
On the roof and at the wall control, with the cause shown to you.
The technician inspects and quotes before any work, and you approve first.
Fixed, run on the roof and checked from inside. You pay after the job.
Real reviews from verified FreshDuct customers — find hundreds more on our Google profile.
Rated 5 out of 5 stars
“Cannot say enough about Gabriel and his team. They were very professional with their job. He taught me what I am supposed to know about vents and how to take care of them. They did an amazing job.”
Rated 5 out of 5 stars
“Our ducts had not been cleaned in 9 years. I was really happy with their professionalism and speed. They respected our house rules and the air in my home is really fresh and clean.”
Rated 5 out of 5 stars
“Outstanding service! Manny was very professional and polite. This is by far the most thorough cleanup that we have experienced. All vents were cleaned and sanitised.”
Rated 5 out of 5 stars
“Adam and his team were professional and very service oriented. They provided detailed before and after pictures to confirm the work and effort. Highly recommend FreshDuct.”
Rated 5 out of 5 stars
“Tom and Eddie did an outstanding job cleaning my air ducts. I scheduled my appointment yesterday and the job was completed within 24 hours. Very satisfied with the service.”
Rated 5 out of 5 stars
“We had pet stains and a bad smell in the carpet and air ducts. After FreshDuct visited, the house smells fresh and clean again.”
Rated 5 out of 5 stars
“Our house flooded in the storms with over a metre of water. FreshDuct came recommended by our neighbours and arrived the same day.”
Rated 5 out of 5 stars
“They were clear up front about pricing and exactly what was included. Very thorough from start to finish.”
Branded vans, uniformed technicians, professional equipment — the team your neighbours already know.
It depends on the part: a pump, a valve, a belt or a motor are different jobs. You approve the quote before any work starts. There is no call-out fee and you pay after the job.
The pads are not getting wet. The usual causes are a failed pump, a blocked water distribution system, a stuck inlet valve or scaled pads.
Usually a faulty float valve or water inlet solenoid, or a drain that is not closing properly.
Stale water and old pads. A drain or bleed-off fault lets water sit, and pads that stay wet for months start to smell. Repairing the water system and replacing the pads fixes it.
Usually yes when the fault is a part. When the cabinet is cracked, the motor has failed on an old unit or parts are no longer made, replacement makes more sense, and we say so.
Yes. We advise on a new evaporative cooler or on changing to refrigerated cooling that also heats, and quote the option that suits your house.
Breezair, Coolair, Bonaire, Braemar, Brivis and the other coolers found on Melbourne roofs.
After the job is done and the cooler is tested. Cash, card or bank transfer.
Evaporative cooler repairs Melbourne
FreshDuct repairs rooftop evaporative coolers across Melbourne, 7 days a week: pumps, float valves, solenoids, fan motors, belts, pads, drains and controllers. You approve the quote before any work starts.
Evaporative cooler not cooling
Warm air from an evaporative cooler almost always means dry pads. We find why the water is not reaching them and fix that.
Evaporative cooler replacement
When a cooler is past saving, we explain the choices plainly: a new evaporative unit, or refrigerated cooling that also heats.
All of metropolitan Melbourne, 7 days a week — and if your suburb is not listed, we still come to you. The office confirms the details for your address when they call with your free estimate.
Tell us the brand and what it is doing. You approve the quote before any work starts.
FreshDuct
