“Allen provided exceptional service — friendly, professional and went above and beyond.”
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Nearly every Cranbourne flue is a modern steel one on a wood heater or gas fire that is only a few years old. FreshDuct sweeps the flue with the baffle out, checks the seals and cowl, and issues a dated photo report.
Cranbourne heater under warranty? The annual sweep and report is what keeps it that way.
It is easy to assume a heater that came with the house does not need a sweep yet. Cranbourne is full of brick-veneer estate homes with inbuilt or freestanding wood heaters and gas fires on contemporary steel flues, most of them only a few winters old. But a steel flue starts collecting creosote from the first burn, and a heater shut right down each night lays a hard glaze on the flue wall that a normal brush will not touch.
So the sweep here is built around the appliance rather than a fireplace opening. The baffle plate comes out, the flue is brushed with a rotary head from the firebox to the cowl, and the loosened creosote is vacuumed rather than left to fall into the heater. Then the baffle, door rope seal and glass are checked before it goes back together, because a worn seal is the usual reason a modern heater burns dirty.
Gas fires get their flue path and terminal cleared and their draw confirmed, with the appliance side left to the licensed gas specialists we arrange. And because most Cranbourne heaters are still inside their warranty period, every sweep is written up as a dated report with photos of the flue, baffle, seals and terminal, which is exactly what a manufacturer asks for if a claim is ever needed.
A baffle-out sweep of the steel flue, a check of the seals and cowl, and a dated photo report for the wood heaters and gas fires in Cranbourne's estate homes.
A new heater damped right down overnight glazes its flue in a single Cranbourne winter. We use a rotary head sized to the flue and keep going until the wall is clean on camera, then show you the settings that stop it coming back.
Most Cranbourne appliances are young enough to be under warranty, and the warranty depends on a documented annual service. Our sweep comes with a dated report and photos of the flue, baffle, seals and terminal for that reason.
A gas fire fitted as part of the original build is often the appliance nobody has looked at since handover. We clear the flue and terminal and confirm the draw; the gas side goes through the licensed gas specialists we arrange.
Real photos from Melbourne jobs — not stock, not staged.




On a Cranbourne wood heater the baffle comes out before the brush goes up, so the whole flue is swept rather than the section above the plate. The rope seal and glass are checked while it is apart, and worn seals are noted in the report.
You get the flue photographed before and after, the report dated and the terminal checked from the roof, so if the manufacturer ever asks for evidence of servicing you have it on file.
Documented end to end — every job, every suburb.
We look at the firebox, flue and cap and assess the build-up.
Drop sheets down and the fireplace opening sealed.
Rods and a rotary brush clear the full length of the flue.
Soot and debris captured with contained, high-power vacuuming.
Draw and the cap confirmed; we tell you what we found.
Before and after photos, and the hearth left clean.
Verified 5-star reviews from across FreshDuct’s duct, heating, cooling and chimney services.
“Allen provided exceptional service — friendly, professional and went above and beyond.”
Verified
“Highly impressed with the professionalism and efficiency. On time, and no mess left behind.”
Verified
“Exceeded my expectations. Knowledgeable, meticulous and respectful of our home.”
Verified
“So glad I chose FreshDuct. Knowledgeable team and the whole process was smooth from start to finish.”
Verified
“Quick, efficient and professional — we could immediately feel the difference.”
Verified
“The technician arrived on time and was incredibly thorough — the difference at home is obvious.”
Verified
The same local team covers the suburbs around Cranbourne. Explore nearby areas and related FreshDuct chimney services.
Yes, and the young ones are often the worst. A new heater run low overnight builds a hard glaze in one season. A sweep with the baffle out clears it, and the basic chimney cleaning is $169 with the inspection included.
We issue a dated report with photos of the flue, baffle, door seals and terminal, which is the documentation manufacturers typically ask for. Check your manual for the exact interval and any appliance-specific items it lists so nothing is missed.
Fire authorities recommend an annual sweep before winter. If you burn most nights, burn unseasoned or soft wood, or run a heater on low for long periods, sooner.
Not with FreshDuct. We lay drop sheets, seal the fireplace opening and use contained, high-power vacuuming so the soot is captured rather than left in your living room.
A standard sweep clears regular soot and light creosote. A deep clean tackles heavy, baked-on or glazed creosote that a normal brush will not shift.
Send your details and the office confirms a window for Cranbourne. No call-out fee, before and after photos, and honest advice on what your chimney needs and what it does not.