“Allen provided exceptional service — friendly, professional and went above and beyond.”
Verified
Box Hill’s bungalows keep their open fireplaces while the newer homes around them run wood heaters and gas fires on steel flues. FreshDuct sweeps both kinds, contained and photographed, and tells you what the flue looked like inside.
Bungalow flue never swept in living memory? Book the sweep and we camera it while we are there.
Walk one of the older residential streets off Whitehorse Road and most of the California bungalows and post-war brick homes still have a chimney on the roof. The flues inside them were never lined, so every fire has laid soot and creosote straight onto brick and soft mortar. A few doors down, a newer home has an inbuilt wood heater or a gas fire on a steel flue, and its owner may never have thought about sweeping at all.
The masonry flue gets rods and a rotary head sized to the brick opening, worked from the sealed fireplace until the camera shows bare brick, with the smoke shelf vacuumed rather than left holding decades of fallen soot. The steel flue gets a brush matched to its diameter so the liner is cleaned without being scored, and the cowl is checked for the creosote that builds where the flue cools at the top.
Gas fires in the newer Box Hill homes are a flue job on our side only: we keep the flue and terminal clear so combustion gases leave the house, and anything on the appliance itself goes to the licensed gas specialists we arrange. Whichever flue you have, you get before and after photos from inside it, and a straight answer on whether the brickwork or the terminal needs anything more.
One contained sweep that suits the flue in front of us, whether it is an unlined bungalow chimney or a steel flue on a newer Box Hill home.
A bungalow flue that was never lined holds creosote in the mortar joints, not just on the surface. We brush it back to brick with a rotary head and photograph the walls, because the camera also shows whether the joints behind the soot are still sound.
An inbuilt wood heater on a steel flue in a newer Box Hill home builds creosote just as an old chimney does, and it narrows a small flue quickly. We brush it with a head sized to the diameter and check the cowl where the deposit collects.
Bungalows change hands in Box Hill with no history of the chimney at all. The first sweep for a new owner includes a camera pass of the full flue, so you know what is behind the soot before you rely on the fireplace through winter.
Real photos from Melbourne jobs — not stock, not staged.




The fireplace in a Box Hill bungalow is usually the centrepiece of the original front room, and nobody wants soot across it. Drop sheets cover the floor, the opening is sealed, and the vacuum runs the whole time the rods are in the flue.
For a wood heater in a newer home the flue is brushed either from the roof or through the firebox with the vacuum running at the door, so the room is as clean when we leave as when we arrived.
Documented end to end — every job, every suburb.
We look at the firebox, flue and cap and assess the build-up.
Drop sheets down and the fireplace opening sealed.
Rods and a rotary brush clear the full length of the flue.
Soot and debris captured with contained, high-power vacuuming.
Draw and the cap confirmed; we tell you what we found.
Before and after photos, and the hearth left clean.
Verified 5-star reviews from across FreshDuct’s duct, heating, cooling and chimney services.
“Allen provided exceptional service — friendly, professional and went above and beyond.”
Verified
“Highly impressed with the professionalism and efficiency. On time, and no mess left behind.”
Verified
“Exceeded my expectations. Knowledgeable, meticulous and respectful of our home.”
Verified
“So glad I chose FreshDuct. Knowledgeable team and the whole process was smooth from start to finish.”
Verified
“Quick, efficient and professional — we could immediately feel the difference.”
Verified
“The technician arrived on time and was incredibly thorough — the difference at home is obvious.”
Verified
The same local team covers the suburbs around Box Hill. Explore nearby areas and related FreshDuct chimney services.
Less often than a nightly fire, but an unlined flue that sits unused holds old creosote against the brick and can pick up a nest over summer. A sweep and camera check every year or two tells you it is clear before you light it, and costs little against the alternative.
Yes. A steel flue on an inbuilt heater is brushed with a head matched to its diameter, from the roof or through the firebox, and the cowl is checked for the creosote that builds where the flue cools. Basic chimney cleaning is $169 and the inspection is free with the clean.
Fire authorities recommend an annual sweep before winter. If you burn most nights, burn unseasoned or soft wood, or run a heater on low for long periods, sooner.
Not with FreshDuct. We lay drop sheets, seal the fireplace opening and use contained, high-power vacuuming so the soot is captured rather than left in your living room.
A standard sweep clears regular soot and light creosote. A deep clean tackles heavy, baked-on or glazed creosote that a normal brush will not shift.
Send your details and the office confirms a window for Box Hill. No call-out fee, before and after photos, and honest advice on what your chimney needs and what it does not.