Some people are using the FreshDuct name and pretending to be us to scam customers. Please don't fall for it. We are the only genuine FreshDuct, operating in Melbourne, Sydney, Adelaide and Perth. Only deal with us through freshduct.com.au, or call us directly on 04 3191 8137 or 0480 004 051. We are taking legal action against these impostors. Thank you.
Heaters that will not light, cut out after a few minutes, blow cold air, show an error code or make a noise they never used to. Our technicians find the actual fault, check the heater for carbon monoxide safety. You get a quote to approve before any work starts.
Any one of these is worth a call. They rarely fix themselves.
Will not light or cuts out: usually the ignition system, a flame sensor coated in dust, an overheating trip from a blocked filter or return air, or a pressure switch fault. Cold air from the vents: the burner is not lighting or not staying lit, so the fan is just moving roof-space air. Error codes: each brand has its own, pointing to ignition, overheating, airflow or the control board. Noise: worn fan bearings, a loose panel or a failing motor. Weak airflow to some rooms: often not the heater at all, but a disconnected or crushed duct, which our duct repair service fixes.
A cracked heat exchanger or a blocked flue can let carbon monoxide into the air your family breathes. It has no smell. Every heater repair includes a carbon monoxide safety check, and if the heater is not safe to run, we tell you straight away and do not leave it running.
Plenty of heaters quoted for replacement only needed a repair, a service or a clean. A flame sensor, an igniter, a fan motor or a controller is a repair. When the heat exchanger has failed, the heater is very old, parts are no longer made, or it has been shut off as unsafe, replacement usually makes more sense. Our ducted heating replacement page explains both replacement paths, including changing to reverse cycle heating and cooling.
10,000+ projects for homes, councils, universities & agencies
Brands we service — heating, cooling & fireplaces
Every line below is part of the visit. Parts and repairs are quoted first and only go ahead once you approve.
Brand, rough age, the error code if there is one, and what happens when it starts.
Heater, controller and airflow checked, plus the carbon monoxide safety check.
The technician inspects and quotes before any work, and you approve first.
Fixed and run through a full heating cycle. You pay after the job.
Real reviews from verified FreshDuct customers — find hundreds more on our Google profile.
Rated 5 out of 5 stars
“Cannot say enough about Gabriel and his team. They were very professional with their job. He taught me what I am supposed to know about vents and how to take care of them. They did an amazing job.”
Rated 5 out of 5 stars
“Our ducts had not been cleaned in 9 years. I was really happy with their professionalism and speed. They respected our house rules and the air in my home is really fresh and clean.”
Rated 5 out of 5 stars
“Outstanding service! Manny was very professional and polite. This is by far the most thorough cleanup that we have experienced. All vents were cleaned and sanitised.”
Rated 5 out of 5 stars
“Adam and his team were professional and very service oriented. They provided detailed before and after pictures to confirm the work and effort. Highly recommend FreshDuct.”
Rated 5 out of 5 stars
“Tom and Eddie did an outstanding job cleaning my air ducts. I scheduled my appointment yesterday and the job was completed within 24 hours. Very satisfied with the service.”
Rated 5 out of 5 stars
“We had pet stains and a bad smell in the carpet and air ducts. After FreshDuct visited, the house smells fresh and clean again.”
Rated 5 out of 5 stars
“Our house flooded in the storms with over a metre of water. FreshDuct came recommended by our neighbours and arrived the same day.”
Rated 5 out of 5 stars
“They were clear up front about pricing and exactly what was included. Very thorough from start to finish.”
Branded vans, uniformed technicians, professional equipment — the team your neighbours already know.
It depends on the fault: a flame sensor and a heat exchanger are very different jobs. You approve the quote before any work starts. There is no call-out fee and you pay after the job.
The fan is running but the burner is not lighting or not staying lit. The usual causes are ignition, a dirty flame sensor, an overheating trip or a pressure switch fault.
Most often it is overheating because of a blocked filter or return air, or a sensor fault. The technician finds which, and fixes the cause.
Every heater repair includes a carbon monoxide safety check. If the heater is not safe to run, we tell you straight away and do not leave it running.
Repair when the fault is a part and the heater is sound. Replace when the heat exchanger has failed, the heater is very old or parts are no longer made. You get a straight answer before any spend.
Often it is the ducts, not the heater: a disconnected or crushed duct sends warm air into the roof. We check airflow at the outlets to tell which.
Brivis, Braemar, Bonaire, Rinnai, Vulcan and the other ducted heaters found in Melbourne homes.
After the job is done and the heater is tested. Cash, card or bank transfer.
Ducted heating repairs Melbourne
FreshDuct repairs ducted heaters across metropolitan Melbourne, 7 days a week. The fault is found, a carbon monoxide safety check is done. You get a quote to approve before any work starts.
Ducted heater not working
A heater that will not light, cuts out or blows cold air usually has a single fault behind it. We find it and fix that.
Ducted heating service and repairs
Many repairs start as a missed service. An annual ducted heating service and a duct clean keep the heater running safely through winter.
All of metropolitan Melbourne, 7 days a week — and if your suburb is not listed, we still come to you. The office confirms the details for your address when they call with your free estimate.
Ducts, vents and return air cleaned, so the heater breathes properly.
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Tell us the brand and what the heater is doing. You approve the quote before any work starts.
FreshDuct
