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A Braemar that has heated your house reliably for years usually gives warning before it stops: a longer wait for warm air, a new noise, a burner that drops out mid-evening. Our technicians track down the cause, run a carbon monoxide safety check. You get a quote to approve before any work starts.
Any one of these is worth a call. They rarely fix themselves.
Slow or failed starts. A gas ducted heater runs through a fixed start-up routine: the combustion fan purges the burner, the igniter sparks or glows, the gas valve opens and a sensor confirms there is a flame. When a Braemar clicks away and gives up, one link in that chain has failed. Typical culprits are a worn igniter, a flame sensor coated in residue, a pressure switch or a gas valve, and each is tested separately rather than swapped on a hunch.
Cool air after a warm start. The heater has protection that shuts the burner off if the heat exchanger gets too hot. A clogged return air filter, a blocked grille or a duct that has come apart starves it of air, it overheats, and the fan keeps blowing while the burner rests. Our guide to short cycling walks through the checks.
New noises. A whine that rises with speed is usually fan bearings; a rattle can be a loose panel or a duct touching a rafter; a deep rumble on ignition should be looked at quickly.
Braemar controllers and the heater’s own control board can both report a fault, sometimes as a code on the wall screen, sometimes as a flashing light on the unit itself. What those signals mean varies with the age of the heater and the controller fitted, so we do not work from a generic list and we will not guess over the phone.
Take a photo of the controller screen and, if you can safely see it, the label on the heater with its model details. Tell us whether the heater is in the roof space, under the floor or on an outside wall. The code is then a starting point for testing, not the diagnosis. If your controller is blank or unresponsive, our controller troubleshooting guide has a few things to try first.
Every heater repair we do includes a carbon monoxide safety check, whatever the original fault. A Braemar that has run for many winters has had its heat exchanger heat up and cool down through every cycle, and metal fatigue can open a crack you will never see from the room. Carbon monoxide has no colour and no smell, which is why we test instead of assuming.
If the heater is not safe, we tell you on the spot, explain what we found and do not leave it running. Our carbon monoxide guide explains the risk in plain terms. And if you smell gas at any point, turn the heater off, leave it off, and contact your gas distributor.
Not every Braemar complaint is a breakdown. A heater that is simply overdue for attention, with a dusty burner, a tired filter or weak airflow, is often better served by a ducted gas heater service than a repair. The technician tells you which one you need. Our Braemar ducted heating guide covers yearly upkeep.
When it is a repair, the usual parts are igniters, flame sensors, fan motors, pressure switches, controllers and zone motors, and an older Braemar can still often be fixed. The technician confirms the part can be sourced before quoting. If the heat exchanger has cracked, the heater has been shut off as unsafe, or one costly repair is following another, replacement is the straighter answer, and our ducted heating replacement page lays out the options.
FreshDuct is an independent business. We are not the manufacturer and we do not carry out warranty work on its behalf. If your Braemar is recent, read its paperwork before booking anyone: a warranty claim needs to go through the maker or the installer. For a heater outside that window, our ducted heating repairs Melbourne team works on Braemar alongside every other common ducted brand. You get a quote to approve before any work starts.
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Diagnosis and the safety check come first. The repair is priced and only goes ahead with your approval.
The controller screen, the heater label if reachable, where the heater sits and what it does on start-up.
Start-up sequence, airflow, controller and zones checked, plus the carbon monoxide safety check.
The technician inspects and quotes before any work, and you approve first.
Fixed, run through a full cycle, and you pay after the job.
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Branded vans, uniformed technicians, professional equipment — the team your neighbours already know.
It depends entirely on the fault and the part, so we do not quote blind. You approve the quote before any work starts. There is no call-out fee and you pay after the job.
No. FreshDuct is independent, and our technicians are not employed by the manufacturer. We repair Braemar ducted heaters that are outside their warranty.
Most often it is overheating and shutting the burner down to protect itself, usually because the return air filter or grille is blocked. Ignition and flame sensing faults can look similar, so the technician tests for each.
It depends on the heater and controller you have, so we would rather not guess. Send a photo of the screen when you book and the technician uses it as the starting point on site.
Yes, on every heater repair. If the heater is not safe to run, we tell you straight away and do not leave it on.
Often, when the fault is a single part and the heat exchanger is sound. If it has cracked, or parts are no longer available, we say so plainly before you spend anything.
If the heater works but feels weaker or noisier than it used to, a service may be all it needs. If it will not light, keeps cutting out or shows a fault, book a repair. Not sure? Choose either and the technician tells you which is right.
Braemar ducted heating repairs
Independent repairs for Braemar gas ducted heaters across metropolitan Melbourne, 7 days a week, with a carbon monoxide safety check on every heater repair.
Braemar heater not working
Failed ignition, overheating cut-outs, fan noise and controller faults each have a short list of causes. We test the start-up sequence step by step to find the right one.
Braemar heater blowing cold air
Cold air after a warm start is usually the heater protecting itself from overheating. A blocked filter or return air grille is the first thing we check.
All of metropolitan Melbourne, 7 days a week — and if your suburb is not listed, we still come to you. The office confirms the details for your address when they call with your free estimate.
Send a photo of the controller and tell us what the heater is doing. You approve the quote before any work starts.
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