Some people are using the FreshDuct name and pretending to be us to scam customers. Please don't fall for it. We are the only genuine FreshDuct, operating in Melbourne, Sydney, Adelaide and Perth. Only deal with us through freshduct.com.au, or call us directly on 04 3191 8137 or 0480 004 051. We are taking legal action against these impostors. Thank you.
Leaking roofs, lifted flashings, cracked ridge capping, rusted valleys, broken tiles, Colorbond sheets, overflowing gutters and storm damage, repaired across Melbourne 7 days a week. Metal, flashing, valley and gutter work is carried out by licensed roof plumbers. Every repair is photographed before we start and after we finish, so you see exactly what was wrong and exactly what was done.
Tick two or more and it is time to book — every one of these gets worse, never better, on its own.
A roof is a set of parts that fail in different ways, and each one is its own page on this site so you can read about the fault you actually have. Roof leak repair covers finding the entry point when the stain is nowhere near the hole. Roof flashing repair covers the metal at every join: walls, pipes, vents and whirlybirds. Skylight leak repair is the flashing and seal around a roof window. Valley iron replacement is the rusted channel where two slopes meet. Ridge capping repair is rebedding and repointing along the top of a tile roof. Roof tile replacement matches cracked concrete, terracotta and slate. Colorbond and metal roof repair handles rust, screws and laps. Gutter and downpipe repair gets the water off the roof and away from the house. Storm damage roof repair is the make-safe, the fix and the photo report.
What ties them together is how the work is recorded. Before a tool comes out, the crew photographs the fault from the roof and, where it shows, from the room below. When the repair is finished, the same spots are photographed again. You get both sets. If you are on the ground and cannot see the roof, that record is the only honest way to know what you paid for, and it is why we do it on every job rather than only on the big ones.
In Victoria, roof work splits by material. Anything metal, anything that carries water and every flashing is plumbing work: Colorbond and galvanised sheets, valley irons, apron and step flashings, penetration flashings around pipes and vents, gutters, downpipes, box gutters and rainheads. Those jobs are carried out by licensed roof plumbers. Tile work is different. Replacing a cracked concrete or terracotta tile, rebedding a ridge and repointing it with flexible compound is roof tiling, and it is done by experienced roof tilers.
Most Melbourne roofs need both trades at some point, and plenty of single leaks involve both. A rusted valley iron under a tile roof is a plumber replacing the metal and a tiler lifting and re-laying the tiles either side. A skylight set by a tiler still needs its flashing done by a plumber. A storm that lifts a ridge cap and tears a sheet off the carport needs one visit, not two quotes from two companies who each blame the other.
The office works out which trade the job needs when you describe it on the phone, and sends the right person. If you would rather understand the split before you call, the roof plumber Melbourne page explains it in plain words. What you will not find on this site is a claim that one person does everything, because on a roof that is rarely true.
Melbourne housing has a few recurring patterns and the faults follow them. Post-war brick veneer with a concrete tile roof is the most common house we climb onto. The tiles outlast the mortar under the ridge caps by decades, so the typical job is rebedding and repointing, a handful of cracked tiles and a valley iron that has rusted through where leaves sat against it every autumn.
Weatherboard homes across the inner north and west usually carry a corrugated metal roof, sometimes original galvanised, sometimes replaced in Colorbond. Here the faults are fixings: screws that have backed out, rusted washers, laps that have opened, and wall flashings tucked behind boards that have rusted from the back. Period homes with slate or terracotta and hand-dressed lead flashings need matching materials and a tiler who has worked on them before, and their chimneys are a job for our chimney flashing repair team rather than this page.
Newer estate homes in the outer growth corridors fail differently. The roof is sound; the problem is everything added after it was built. A ducted heating flue, a bathroom exhaust cowl, a whirlybird, a solar conduit and an aerial mount, each pushed through by a different trade with a different flashing, and one of them leaking. Those roofs get every penetration checked in the one visit, not just the one over the stain.
These pages are about repairs: finding the fault, fixing it, photographing it and leaving. If a roof is at the point where the whole surface needs re-coating, or where the tiles have gone porous from one end to the other, that is a restoration and it is a different conversation with a different scope. Our guide to roof restoration in Melbourne explains what that involves and when it is worth it. We will tell you honestly which side of the line your roof sits on, because a repair sold to a roof that needs restoring comes back as a call in six months.
The same honesty applies to cleaning. A moss-covered tile roof or a gutter full of silt is not a repair job, and our roof and exterior cleaning crews handle it. Where a clean uncovers cracked tiles or a rusted valley, the cleaning crew photographs it and the office books the repair, which is how a lot of our roof work starts.
Every repair comes with a free estimate over the phone, a firm price from the office before any work, and payment after the job. No call-out fee, 7 days a week, and the same before and after photos whether the job is one tile or a whole run of gutter.
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Every item below is part of the job, not an extra line on the invoice.
Tile or metal, where the water shows up, and what changed. The office gives you a free estimate over the phone and sends the right trade.
The office confirms the price before any work and books a window that suits you, 7 days a week.
The fault is photographed, fixed, and photographed again. Anything else we find on the roof goes in the same report.
You get both sets of photos and pay only after the job is done.
Real reviews from verified FreshDuct customers — find hundreds more on our Google profile.
Rated 5 out of 5 stars
“Cannot say enough about Gabriel and his team. They were very professional with their job. He taught me what I am supposed to know about vents and how to take care of them. They did an amazing job.”
Rated 5 out of 5 stars
“Our ducts had not been cleaned in 9 years. I was really happy with their professionalism and speed. They respected our house rules and the air in my home is really fresh and clean.”
Rated 5 out of 5 stars
“Outstanding service! Manny was very professional and polite. This is by far the most thorough cleanup that we have experienced. All vents were cleaned and sanitised.”
Rated 5 out of 5 stars
“Adam and his team were professional and very service oriented. They provided detailed before and after pictures to confirm the work and effort. Highly recommend FreshDuct.”
Rated 5 out of 5 stars
“Tom and Eddie did an outstanding job cleaning my air ducts. I scheduled my appointment yesterday and the job was completed within 24 hours. Very satisfied with the service.”
Rated 5 out of 5 stars
“We had pet stains and a bad smell in the carpet and air ducts. After FreshDuct visited, the house smells fresh and clean again.”
Rated 5 out of 5 stars
“Our house flooded in the storms with over a metre of water. FreshDuct came recommended by our neighbours and arrived the same day.”
Rated 5 out of 5 stars
“They were clear up front about pricing and exactly what was included. Very thorough from start to finish.”
Branded vans, uniformed technicians, professional equipment — the team your neighbours already know.
It depends on what is leaking. Metal roofs, flashings, valleys and gutters are repaired by licensed roof plumbers. Cracked tiles and ridge capping are repaired by roof tilers. Tell the office what the roof is made of and where the water appears, and they send the trade the fault needs.
Only your insurer can answer that, and we never promise an outcome. What we give you is the before and after photos and a plain note of what the crew found, written the same way whether or not you intend to claim. If the damage followed a storm, the storm damage page explains the make-safe and the report; if it is a slow leak, the roof leak page explains how the cause is traced and recorded.
Like-for-like repairs, where the same material and finish go back, do not need a permit. Changing the roof material, such as replacing tiles with metal sheeting, does. Everything on this page is repair, so a permit is not part of the job.
After every serious storm, and otherwise every year or two, ideally in autumn before the winter rain. Most of the faults we repair started small and were visible from the roof months before a stain appeared on the ceiling. Our cleaning crews photograph what they see and pass it on.
If the tiles are sound and the faults are a few cracks, a rusted valley and tired pointing, repair. If the tiles have gone porous, the surface is flaking and every ridge has lifted, restoration is the honest answer. We tell you which on the day, with photos.
Because they often describe different jobs. One quote reseals what is there, another replaces the failed metal, a third quotes the whole roof. Ask each one what exactly will be replaced and whether you will get photos. Our office gives a firm price for a stated scope before any work.
Three things: what the roof is made of (tile or metal), where the water or the damage shows up, and what changed – a storm, a new flue or solar panels, a gutter that started overflowing. A photo from the street or the ceiling helps but is not essential. That is enough for a free estimate over the phone and for the office to send the right trade.
We photograph it and tell you before doing anything about it. The firm price covers the scope the office confirmed; anything extra is a separate decision you make with the photos in front of you, never a surprise on the invoice.
Yes, through our chimney team rather than this page. Chimney flashing, crown repair, repointing and waterproofing all have their own pages under chimney services. If the leak is beside a chimney, tell the office and they will book the right crew.
FreshDuct repairs roofs across metropolitan Melbourne: roof leaks, flashings, skylights, valley irons, ridge capping, broken tiles, Colorbond and metal roofs, gutters, downpipes and storm damage. Metal and flashing work is carried out by licensed roof plumbers, tile work by experienced roof tilers. Free estimate over the phone, a firm price from the office before any work, payment after the job and photos before and after on every repair.
A wet ceiling is the call we take most, and it has its own page because the fault behind it can be any of the nine repairs here. The job is to work out which one before anything is sealed: the roof space where it can be reached, then the roof, then the gutters. Once the cause is found the repair goes to the trade that owns it, and the roof leak repair page explains the process step by step.
The parts that fail most on a Melbourne roof are the joins: wall and penetration flashings, the valley channel, the mortar under the ridge caps and the odd cracked tile. Each has its own page, its own trade and its own repair, from a re-dressed apron flashing to a new Colorbond valley to a full rebed and repoint.
Rusted Colorbond sheets, backed-out screws, sagging gutters, overflowing box gutters and the aftermath of a storm – lifted sheets, missing tiles, a branch through the roof. Licensed roof plumbers make the roof safe, repair the damage and hand you a dated photo report you can pass to your insurer, who makes the decision.
All of metropolitan Melbourne, 7 days a week — and if your suburb is not listed, we still come to you. The office confirms the details for your address when they call with your free estimate.
How we find the real entry point when the stain is nowhere near the fault, and what we fix once we have.
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Apron, step and penetration flashings around walls, pipes, vents and whirlybirds – repaired or replaced by licensed roof plumbers.
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Rebedding and repointing with flexible compound, so the caps stay put through the next storm.
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Sagging, split, rusted and overflowing gutters, downpipes, box gutters and rainheads.
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Make-safe, repair and a photo report for your insurer – the insurer decides, we document.
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What a roof plumber does, what a tiler does, and how to describe your leak so the right trade turns up.
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Tile or metal, where the water shows up, and what changed. The office gives you a free estimate over the phone, confirms the price before any work, and you pay after the job.
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