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Most of a ducted system lives in the roof. Flexible ducts run across the ceiling from the heater, the air conditioner or the evaporative cooler to the round or square vents in each room, and every time the system runs, dust settles inside them. We clean each ceiling duct and vent with rotary brushes, pull the dust out with HEPA-filtered negative-air extraction so it leaves the house instead of landing on your floors, and photograph every duct before and after.
Any one of these is worth a call. They rarely fix themselves.
Ceiling outlets are fed by flexible ducts that run across the roof space from the central unit. In many Melbourne homes that unit is a gas ducted heater, a ducted reverse cycle system or an evaporative cooler on the roof, and some homes have more than one. The return air grille pulls room air back into the system, so the same dust, pet hair, cooking residue and lint from the house is drawn through the ducts over and over. Some of it settles in the ribs of the flexible duct and around the outlets. Evaporative systems also push outside air through the same ducts, so they collect dust from outdoors as well.
The dark ring you sometimes see on the ceiling around a vent is a sign of what is moving through the air. Our guide on dust coming from vents explains the common causes one by one.
The technician protects the floor and furniture under each outlet, then removes and cleans the vent covers. Each ceiling duct is agitated with a rotary brush to loosen the dust stuck to the duct walls, while a commercial negative-air machine with HEPA filtration draws the loosened dust out of the system. That matters: brushing without extraction only moves dust around, and some of it ends up back in your rooms.
We clean the return air grille and duct and check the filter as part of the job, because a dirty return feeds dust straight back into freshly cleaned ducts. You get before and after photos of the ducts, so you can see exactly what came out.
Older Melbourne homes often heat through floor vents, while newer and double-storey homes and most cooling systems use ceiling vents. Floor ducts collect things that fall in, from crumbs to small toys, so they get a slightly different clean. If your home has both, we clean both in the same visit. See floor duct cleaning for how that part works, and our main air duct cleaning page for the whole service.
Ceiling ducts lie loose across the insulation, and over the years they get stepped on during roof work, crushed by stored boxes or knocked off their outlets. A disconnected duct heats or cools the roof space instead of the room, and no amount of cleaning fixes that. If we find one during the clean, we photograph it and quote the repair. Nothing goes ahead without your approval. Our duct repair and replacement service covers single sections through to whole networks, and our guide to cleaning versus replacement explains when each one makes sense.
A musty or stale smell from the ceiling vents usually means dust and moisture have been sitting in the ducts. Cleaning removes the build-up that holds the smell. If you would like the system treated after cleaning, ask about our duct sanitising and deodorising add-on. Visible mould on ceilings or around vents is a separate problem that needs its cause found, and our mould remediation team handles that.
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Each item below is part of the clean. Repairs to damaged ducts are quoted separately and only go ahead once you approve them.
Heater, cooler or both, roughly how many ceiling vents, single or double storey.
The office confirms the price and books a time, 7 days a week.
Every duct brushed and extracted, with before and after photos.
Walk through the photos with the technician. You pay once the job is finished.
Real reviews from verified FreshDuct customers — find hundreds more on our Google profile.
Rated 5 out of 5 stars
“Cannot say enough about Gabriel and his team. They were very professional with their job. He taught me what I am supposed to know about vents and how to take care of them. They did an amazing job.”
Rated 5 out of 5 stars
“Our ducts had not been cleaned in 9 years. I was really happy with their professionalism and speed. They respected our house rules and the air in my home is really fresh and clean.”
Rated 5 out of 5 stars
“Outstanding service! Manny was very professional and polite. This is by far the most thorough cleanup that we have experienced. All vents were cleaned and sanitised.”
Rated 5 out of 5 stars
“Adam and his team were professional and very service oriented. They provided detailed before and after pictures to confirm the work and effort. Highly recommend FreshDuct.”
Rated 5 out of 5 stars
“Tom and Eddie did an outstanding job cleaning my air ducts. I scheduled my appointment yesterday and the job was completed within 24 hours. Very satisfied with the service.”
Rated 5 out of 5 stars
“We had pet stains and a bad smell in the carpet and air ducts. After FreshDuct visited, the house smells fresh and clean again.”
Rated 5 out of 5 stars
“Our house flooded in the storms with over a metre of water. FreshDuct came recommended by our neighbours and arrived the same day.”
Rated 5 out of 5 stars
“They were clear up front about pricing and exactly what was included. Very thorough from start to finish.”
Branded vans, uniformed technicians, professional equipment — the team your neighbours already know.
Ducts are from $299 per system for a standard home. Larger homes, double storeys and homes with more than one system are quoted first, so you know the price before we start. There is no call-out fee, and you pay after the job.
Usually fine dust carried in the air leaving the vent and settling on the ceiling around it. It is a sign of what is moving through the system. Cleaning the ducts and the return air removes much of the source, and the ceiling itself can then be cleaned or painted.
Every few years for most homes, and sooner if you have pets, allergies, recent renovations or a system that has never been cleaned. Our guide on how often to clean air ducts goes through the factors.
Yes. Evaporative systems use ceiling ducts and outlets too, and they also bring outside dust in, so the ducts and outlets benefit from the same clean.
We protect the floor and furniture under each outlet, and the negative-air extraction pulls the loosened dust out of the system and into the machine, not into your rooms.
Yes. If we find one, we photograph it and quote the repair before doing any work. We repair single sections and replace whole networks when a system needs it.
Someone needs to let the technician in and show them the manhole into the roof. At the end you can go through the before and after photos together.
Ceiling duct cleaning Melbourne
FreshDuct cleans ceiling ducts and vents across metropolitan Melbourne, 7 days a week, for ducted heating, ducted reverse cycle and evaporative cooling systems. Every job includes before and after photos.
Ceiling vent cleaning
Vent covers are removed and cleaned, and each duct behind them is brushed and extracted, so the outlet and the duct are clean together.
Ducted systems with ceiling outlets
Whether your ceiling vents carry heating, cooling or both, the ducts are cleaned the same way, and the return air is cleaned in the same visit.
All of metropolitan Melbourne, 7 days a week — and if your suburb is not listed, we still come to you. The office confirms the details for your address when they call with your free estimate.
An optional treatment after the clean for stale or musty smells.
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Crushed, torn or disconnected ducts fixed, from one section to the whole network.
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Tell us the system and roughly how many ceiling vents. Ducts from $299 per system, no call-out fee, and you pay after the job.
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