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We install Panasonic ducted

Panasonic ducted reverse cycle air conditioning for Melbourne homes that care about the air

Panasonic’s NX Series ducted units bring nanoe X air purification and a splittable indoor unit built for tight roof access. We size, install and zone them across Melbourne with licensed electricians and ARC-licensed technicians, the office confirms the firm price before any work, and you pay after the job.

Free quoteFree estimate over the phone, firm price from the office before any work, and you pay after the job.
Installed by licensed electricians and ARC-licensed techniciansPanasonic 5-year warrantynanoe X explained honestlyPay after the job7 days a week
Sound familiar?

The homes that end up with a Panasonic ducted system

Tick two or more and it is time to book — every one of these gets worse, never better, on its own.

Hay fever, asthma or dust allergies in the house and a system that just pushes the same air around
A manhole so small that the last installer said the indoor unit would never go through
A roof with barely enough room above the ceiling joists for a standard unit
A long single-storey home where the far bedrooms never get enough air
Two storeys and a plan to run one system to both floors
A gas ducted heater past its best and a summer with no cooling at all
A quote that mentions air purification but cannot say what it actually does
You want a controller you can use from your phone without three different apps

Three Panasonic ducted units, three kinds of Melbourne home

Panasonic Australia lists three ducted series, all on R32, and each answers a different house. The NX Series Splittable Ducted PE4 runs from 6.0 to 22.4 kW cooling. Its indoor unit is built to be split for installation, which is what makes a tight manhole or an awkward roof workable, and Panasonic gives it increased external static pressure for extended duct layouts. That is the unit for a big single-storey home, a two-storey layout on one system, or a roof with awkward access.

The NX Series Adaptive Ducted PF3 covers 3.4 to 13.4 kW cooling and is the one with the nanoe X Generator Mark2 built in. It can be installed vertically as well as horizontally, which solves the roof that has height in one spot and none in the next. For the typical three or four bedroom brick veneer, this is the range we look at first.

The Ultra Slim Ducted UD3 is 2.6 to 5.6 kW cooling and only 200 mm high, built for compact ceiling spaces and quiet operation. Think of an apartment, a flat-roofed rear extension on a period home, or a single zone such as a main bedroom wing.

Panasonic backs its air conditioners with a 5-year warranty covering residential and commercial use. Size is settled from the floor plan, not the bedroom count; our ducted sizing guide shows how.

nanoe X in a ducted system: what it does and what it does not

Panasonic’s explanation is simple enough to repeat. nanoe X generates hydroxyl radicals, and Panasonic says these help inhibit pollutants, keeping the indoor environment cleaner. In a ducted unit the generator sits inside the indoor unit and releases them into the supply air, so every room on the system gets the same treatment whenever the fan runs. It is the reason households with hay fever, asthma or a dusty older home look at Panasonic first.

Here is what it does not do. It is not a filter, so the return air filter still catches the dust and still needs cleaning. It does not clean ducts: if the system is going onto old ductwork, the ductwork has to be clean or replaced, or you are blowing purified air through a dirty pipe. And it will not fix a damp house or a leaking roof. We say this because we clean ducted systems for a living and we see the difference between a system with a good feature and a system that is looked after.

So the honest package is nanoe X on the Adaptive Ducted PF3, clean or new ducts, a return air filter you can reach, and a yearly service. If you already have ducts that have never been cleaned, our ducted cleaning page covers that side, and we can do it on the same visit as the install.

Long duct runs, static pressure and the two-storey question

External static pressure is the number most quotes leave out. It is how hard the indoor fan can push against the resistance of the ducts. Short runs and few bends need little; a 30 metre run to a back bedroom, a dozen outlets, or a second storey needs a lot. Starve a system of static and the rooms at the end of the run get warm air in summer and a whisper in winter. Panasonic’s Splittable Ducted PE4 is built with increased external static pressure for exactly these layouts, which is why we reach for it on long homes.

Two storeys raise a second decision: one system with upstairs and downstairs zones, or two smaller systems. One system is simpler and cheaper to run when it is sized and zoned well, with a return air on each floor and the upstairs zone able to run alone on a hot night. Two systems make sense when the floors are used at different times or the roof cannot carry one large unit. We draw both on your plan and tell you which we would choose. Our zoning guide and how ducted reverse cycle works cover the basics.

Panasonic pairs the NX Series with a new IoT remote controller for easier day-to-day control, and zone control is added at the ducts, with the number of zones agreed before ordering.

From an old gas ducted heater to a Panasonic

The Panasonic ducted job we are asked to quote most often is replacing a gas ducted heater that has done its time. The order of work matters. The old heater comes out of the roof or from under the floor. The gas line is capped by a licensed gasfitter. The ducts are inspected and photographed: heater ducts are often smaller and leakier than a refrigerated system needs, so we tell you plainly whether they should be replaced rather than promising a cheap reuse. Then the Panasonic indoor unit is hung on isolation mounts, the outdoor unit goes on a pad or brackets, a licensed electrician runs the dedicated circuit, ARC-licensed technicians connect the refrigerant and commission the system in heating and cooling, and the roof is photographed before it is closed.

That changeover is the one that can attract the Victorian Energy Upgrades discount. The heater must still be connected and be the home’s main heating, the new unit must be an eligible model, and the old one is decommissioned as the program requires. We arrange the discount through our accredited installation partners so it comes off your quote up front. Our gas ducted to reverse cycle guide and the replace gas ducted heating page set out the conditions.

After the install, the same crews service it. Our Panasonic service guide explains what a yearly visit covers.

Made simple

Changeovers and two-storey layouts, drawn simply

Before: gas ducted heatingGAS HEATERflue out through the roofgas lineold controllerREPLACEDheater and controllerREMOVEDflue and roof cowlCAPPEDgas line, by a licensed gasfitterCHECKEDducts, replaced where neededAfter: ducted reverse cycleFAN-COILflue hole flashed overcappedcondensernew controllerNEWfan-coil in the roof spaceNEWcondenser outsideNEWwall controllerREUSEDducts, where they are sound
The heater, the flue and the wall controller come out and a reverse-cycle fan-coil goes into the same roof space with a condenser outside. The gas line is capped off by a licensed gasfitter, and the existing ducts are kept where they are sound and replaced where they are not.
Two storeys, one systemUpstairs roomsDownstairs roomsONE UNITUPSTAIRS ZONEDOWNSTAIRS ZONEThe zoning pointTwo dampers where the ductssplit: upstairs and downstairsrun separately, because heatrises and upstairs warms first.The duct dropOne duct comes down inside abulkhead and feeds the groundfloor from a boxed ceiling.Or two unitsLarger or split-level homes cantake one unit per floor instead.Which layout suits your home depends on roof space, ceiling height and where a bulkhead can hide.
One unit in the roof space feeds the upstairs ceilings directly and reaches the ground floor through a duct drop hidden in a bulkhead. Each floor sits on its own zone damper, because heat rises and upstairs warms first; larger or split-level homes can run one unit per floor instead.
On the job

Roof spaces, vans and crews, from our own jobs

A tiled Melbourne roof space, the cavity a ducted indoor unit has to fit into
A tiled Melbourne roof space, the cavity a ducted indoor unit has to fit into
Our crew in a Melbourne roof space during an insulation job
Our crew in a Melbourne roof space during an insulation job
A FreshDuct technician servicing an evaporative cooler, a cleaning job, not an install
A FreshDuct technician servicing an evaporative cooler, a cleaning job, not an install
A FreshDuct van and boom lift set up outside a Melbourne home
A FreshDuct van and boom lift set up outside a Melbourne home
The FreshDuct team, 7 days a week across Melbourne
The FreshDuct team, 7 days a week across Melbourne

Trusted by thousands of clients — homes, councils, universities & agencies

RMIT UniversityNDISDeakin UniversityBarry Plant Real EstateHarcourts Real EstateLJ HookerHobsons Bay City CouncilMaroondah City CouncilBelle PropertyRMIT UniversityNDISDeakin UniversityBarry Plant Real EstateHarcourts Real EstateLJ HookerHobsons Bay City CouncilMaroondah City CouncilBelle Property

Brands we service — heating, cooling & fireplaces

What you actually get

What a Panasonic ducted install includes

Every item below is part of the job, not an extra line on the invoice.

Included as standard

  • The Panasonic NX Series or Ultra Slim unit that fits your roof and your floor plan
  • A licensed electrician for the dedicated circuit and ARC-licensed technicians for the refrigerant and commissioning
  • Duct layout and zones drawn on your plan with you before ordering
  • Static pressure checked against the duct runs, so the far rooms get air
  • Return air grille placed where it can breathe, with a filter you can reach
  • The outdoor unit on a pad or brackets, positioned for noise and service access
  • Where a gas heater is removed, the gas line capped by a licensed gasfitter and the heater taken away
  • Photos of the roof space and the finished system, and the controller set up before we leave

And the things we will not do

  • Tell you nanoe X is a substitute for clean ducts or a clean filter
  • Sell you a splittable high static unit for a two-bedroom flat
  • Reuse leaking heater ducts because it makes the quote look better
  • Leave a decommissioned gas heater in the roof or a gas line uncapped
  • Quote a job we have not sized; the office confirms the firm price before any work
How it works

From a phone call to cleaner air in every room

1. Tell us the house

Storeys, rooms, roof access and whether a gas heater is coming out. The office gives you a free estimate over the phone.

2. Firm price, then a date

The office confirms the price before any work and books a day that suits you, 7 days a week.

3. The crew installs it

Old heater out if there is one, unit hung, ducts run, circuit wired, refrigerant connected and the system commissioned.

4. Photos, then you pay

You see the roof space and the running system, and pay only after the job is done.

Client Love

Clients love our service because nobody does it better

Real reviews from verified FreshDuct customers — find hundreds more on our Google profile.

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Duct Cleaning

Rated 5 out of 5 stars

“Our ducts had not been cleaned in 9 years. I was really happy with their professionalism and speed. They respected our house rules and the air in my home is really fresh and clean.”

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“Outstanding service! Manny was very professional and polite. This is by far the most thorough cleanup that we have experienced. All vents were cleaned and sanitised.”

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“Adam and his team were professional and very service oriented. They provided detailed before and after pictures to confirm the work and effort. Highly recommend FreshDuct.”

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Before & After Results

Rated 5 out of 5 stars

“Tom and Eddie did an outstanding job cleaning my air ducts. I scheduled my appointment yesterday and the job was completed within 24 hours. Very satisfied with the service.”

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Fast Appointment

Rated 5 out of 5 stars

“We had pet stains and a bad smell in the carpet and air ducts. After FreshDuct visited, the house smells fresh and clean again.”

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“Our house flooded in the storms with over a metre of water. FreshDuct came recommended by our neighbours and arrived the same day.”

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Emergency Response

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“They were clear up front about pricing and exactly what was included. Very thorough from start to finish.”

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Upfront Pricing
Real People, Real Fleet

You will know us when you see us

Branded vans, uniformed technicians, professional equipment — the team your neighbours already know.

The FreshDuct branded fleet, ready across Melbourne
The FreshDuct branded fleet, ready across Melbourne
The FreshDuct team — at your service, 7 days
The FreshDuct team — at your service, 7 days
Height-access equipment for multi-storey and commercial jobs
Height-access equipment for multi-storey and commercial jobs
Straight answers

Panasonic ducted questions, answered straight

What is the difference between the Panasonic Splittable, Adaptive and Ultra Slim ducted units?

The Splittable Ducted PE4 (6.0 to 22.4 kW) is built to be split for tight roof access and has the higher static pressure for long duct runs and two storeys. The Adaptive Ducted PF3 (3.4 to 13.4 kW) carries nanoe X and can be mounted vertically or horizontally. The Ultra Slim UD3 (2.6 to 5.6 kW) is 200 mm high for compact ceilings.

Does nanoe X work in a ducted system?

Yes, on the Adaptive Ducted PF3, where the nanoe X Generator Mark2 sits in the indoor unit and treats the supply air to every room. Panasonic says it generates hydroxyl radicals that help inhibit pollutants. It is not a filter and it does not clean ducts, so the return filter and the ductwork still need to be kept clean.

Will the Panasonic indoor unit fit through my manhole?

The Splittable Ducted PE4 is built to be split for installation, which is exactly what a small manhole or a cramped roof needs. The Ultra Slim UD3 is only 200 mm high. We measure the manhole and the roof space on the site visit, so the office confirms the unit before it is ordered.

Can one Panasonic ducted system do a two-storey house?

Often, yes. The Splittable Ducted PE4 goes to 22.4 kW with increased external static pressure, and with a return air on each floor and separate upstairs and downstairs zones one system can run both floors. Where the floors are used at different times or the roof cannot carry one unit, two smaller systems can be the better answer.

Which is cheaper to run, a ducted system or split systems?

It depends on how many rooms you condition at once. A zoned ducted system running only the rooms in use is efficient; the same system running the whole house all day is not. Several split systems cost less when you only ever use one or two rooms. We compare the two honestly on the call, without invented numbers.

Can I get a Victorian discount for replacing gas ducted heating with a Panasonic?

Usually, if the gas ducted heater is still connected, is the home’s main heating and the Panasonic model is an eligible reverse-cycle unit. The Victorian Energy Upgrades discount comes off your quote up front; we arrange it through our accredited installation partners and decommission the old heater as the program requires.

What is the warranty on a Panasonic ducted system?

Panasonic Australia states a 5-year warranty covering both residential and commercial use for its air conditioners. The conditions are on Panasonic’s site, and a proper installation with commissioning records is part of keeping it valid, which is why we hand you the model numbers, install date and photos on the day.

How long does a Panasonic ducted installation take?

A single-storey changeover where the ducts are reused is usually a day. New ductwork, a two-storey layout or a splittable unit assembled in the roof can run into a second day. The office tells you the time when it confirms the price, and the crew photographs the roof before it is closed.

Do you service and clean Panasonic ducted systems as well?

Yes. The same crews service and clean ducted reverse-cycle systems across Melbourne, including the return filter, the indoor coil and the ducts themselves. A yearly service keeps the warranty conditions met and keeps nanoe X doing its job on clean air rather than dusty air.

Worth knowing

The detail, for people who like detail

Panasonic ducted reverse cycle air conditioning Melbourne

FreshDuct supplies and installs Panasonic NX Series and Ultra Slim ducted air conditioners across metropolitan Melbourne, with licensed electricians and ARC-licensed technicians on every job. Zones and duct runs are planned on your floor plan, the office gives you a free estimate over the phone and a firm price before any work, and you pay after the job.

nanoe X air purification in a ducted system

The Adaptive Ducted PF3 carries Panasonic’s nanoe X Generator Mark2, which releases hydroxyl radicals into the supply air to help inhibit pollutants in every room on the system. We pair it with a clean or new duct system, a reachable return filter and a yearly service, because purified air pushed through dirty ducts is not clean air.

Splittable high static units for long and two-storey homes

The NX Series Splittable Ducted PE4 runs to 22.4 kW, is built to be split for tight roof access and has increased external static pressure for extended duct layouts. It is the unit we specify for long single-storey homes and for two-storey layouts run from one system with separate upstairs and downstairs zones.

Gas ducted heater to Panasonic changeover

The old heater comes out, the gas line is capped by a licensed gasfitter, the ducts are inspected and photographed, and the Panasonic system goes in on a dedicated circuit. Where it qualifies, the Victorian Energy Upgrades discount is arranged through our accredited installation partners and comes off the quote up front.

Where we work

Ducted heating and cooling installation across Melbourne

All of metropolitan Melbourne, 7 days a week — and if your suburb is not listed, we still come to you. The office confirms the details for your address when they call with your free estimate.

BrunswickRichmondCamberwellGlen WaverleyDoncasterWerribeeFrankstonRingwoodCraigieburnPoint CookCarltonHoppers CrossingPrestonDandenong
Ducted brands and guides

One call for the ducted system and the air it moves

Ducted reverse cycle air conditioning Melbourne

The hub: new installs, changeovers, zoning, sizing and every brand we install.

Open →

Mitsubishi Electric ducted air conditioning

Another quiet, well-supported ducted range, and how it compares in a Melbourne roof.

Open →

Samsung ducted air conditioning

The smart-home ducted option, with SmartThings control and a splittable indoor unit.

Open →

Split system cleaning Melbourne

For the wall units you already have: strip, wash and sanitise, with before and after photos.

Open →

Ducted reverse cycle sizing guide

How floor area, glazing and insulation set the kW, and why bedroom count alone misleads.

Open →

VEU heating and cooling discount

The upfront discount for replacing a gas heater with reverse cycle, and who qualifies.

Open →

Cleaner air in every room, from a system that fits your roof

Tell us the storeys, the rooms, the manhole and what is in the roof now. The office gives you a free estimate over the phone, confirms the price before any work, and you pay after the job.

Get my Panasonic ducted quote Or call 04 3191 8137
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