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We install Hitachi

Hitachi split system installation Melbourne, for homes that want less maintenance, not more

Hitachi airHome wall units supplied and installed across Melbourne. FrostWash cleans its own coil, airCloud Go runs it from your phone, and the Multi-Pro puts up to five rooms on one outdoor unit. Free estimate over the phone, firm price from the office, and you pay after the job.

Free quoteFree estimate over the phone, firm price from the office before any work, and you pay after the job.
Installed by licensed electricians and ARC-licensed techniciansairHome 400 and 600 wall unitsMulti-Pro for up to five roomsPay after the job7 days a week
Sound familiar?

The problems a Hitachi is built to avoid

Tick two or more and it is time to book — every one of these gets worse, never better, on its own.

The last split smelt musty every spring because nobody cleaned the coil
A rental property where the tenant will never wash a filter
Three bedrooms to condition and no room outside for three outdoor units
A unit that is either roaring or off, with nothing in between
You want to switch the heating on from the car before you get home
An allergy sufferer in the house and a unit that just moves the dust around
A quiet street and a neighbour who will notice a loud outdoor unit
You have had two quotes with two different sizes and no explanation

Why we recommend Hitachi to people who will not do the upkeep

Every split system collects dust and moisture on its indoor coil. Left alone, that is where the mould grows and where the musty smell comes from on the first warm day in October. Our cleaning crews spend a good part of every year dealing with exactly that, so when a manufacturer builds a fix into the unit we pay attention.

Hitachi’s FrostWash is that fix. The unit deliberately frosts its own heat exchanger, freezing the dust and dirt to the coil, then thaws it and washes the lot away through the drain. Hitachi describes it as maintaining the system’s performance for years, and in practice it means the coil stays cleaner between professional services. On the airHome 600 it is paired with a Mould Guard function that dries the coil after a run so odour-causing build-up does not get a start.

That combination is why we put Hitachi in front of landlords, busy households and anyone with dust or mould sensitivities. It does not replace a proper clean — the washable pre-filter still needs a rinse and the outdoor coil still needs attention — but it means the unit is not quietly losing capacity every month between visits.

The airHome range also gives you airCloud Go: Hitachi’s app, with Wi-Fi control, scheduling, location-aware Smart-Fence switching and voice control through Alexa and Google Home. We set it up on your phone during commissioning. And Hitachi publishes a six year warranty on parts and labour across the airHome wall-mounted range, which is longer than most.

airHome 400 or airHome 600 — which one for which room

The two wall-mounted ranges we install share the important parts: FrostWash, the washable pre-filter, a set temperature you can adjust in half-degree steps, and a Silent Mode built around curved fan blades. Where they differ is how much the 600 adds on top.

airHome 400 is the straightforward choice for a bedroom, a study or a secondary living room. It has the app, the voice control, the self-cleaning and the quiet mode, and it takes Hitachi’s optional ViroSense Z1 purification filter. If the brief is a reliable unit that looks after itself, this is the one.

airHome 600 is the range for the main living space or the master bedroom. It adds Mould Guard, the AQtiv-Ion air purification that Hitachi pairs with the ViroSense filter, a Smart Eco function that notices when the room is empty, a SleepSense mode that eases the temperature overnight, and a longer air throw — Hitachi quotes air distribution up to 24 metres, which matters in a long open-plan room where a standard unit leaves the far end warm.

Both are reverse cycle and both are sized to the room, not the brochure. A north-facing living room in an unrenovated brick veneer and a south-facing bedroom in a modern estate home need very different units even at the same floor area. Tell the office the rooms and they will suggest the range and the size on the call, or run the numbers first with our sizing guide.

Multi-Pro: several rooms, one outdoor unit

The common Melbourne problem is a three-bedroom home with a narrow side path and a small courtyard. Three separate splits means three outdoor units, three sets of pipes and three penetrations through the wall, and there is nowhere sensible to put them. Hitachi’s airHome Multi-Pro answers it with one outdoor unit that serves up to five indoor units, each with its own remote and its own temperature.

The indoor units do not all have to be wall-mounted. Hitachi lists wall units from 1.8 kW to 7.1 kW, plus floor-mounted, cassette and slim ducted units on the same outdoor unit, so a bulkhead-mounted ducted head in a hallway can sit alongside standard wall units in the bedrooms. FrostWash is on every head; airCloud Go is built into the wall and floor units and added with an adapter on the cassette and ducted heads.

A multi-head is not always the right answer. If two rooms are far apart, two singles can be cheaper and simpler. If the whole house needs conditioning, a ducted system may suit better. And every head on a multi-head must be the same manufacturer, so it is a decision to make once. The single versus multi-head guide works through it, and our multi-head installation page covers what the install involves.

If the multi-head is replacing a ducted gas heater, a Victorian Energy Upgrades discount may apply. We arrange it through our accredited installation partners, and the office will tell you on the phone whether your home qualifies.

What happens on install day

A single airHome wall unit on a back-to-back run is a half-day job. The technician marks the indoor position for airflow and for the drain, fixes the wall plate, and cores one hole through the wall for the pipes, the drain and the cable. The outdoor unit goes on a bracket or a slab, placed so it is not under a bedroom window and not blowing hot air onto a neighbour’s deck.

The refrigerant lines are pressure tested and vacuumed before the valves open. A licensed electrician runs a dedicated circuit from the switchboard and makes the connection. Then the unit is commissioned in both heating and cooling, FrostWash is left enabled, airCloud Go is connected to your Wi-Fi, and you are shown the remote and the app.

A Multi-Pro takes longer because there are more heads and more pipe runs, often a full day, and the office tells you that when they confirm the price. Either way you get before and after photos and you pay after the job. Any existing unit coming out is degassed and taken away, not left on the nature strip.

Made simple

Install day, and one outdoor unit or several, in two pictures

What happens on install day1Measure andconfirmwalls, run and spot2Bracket andpipeworkindoor unit hung3Outdoor unitset in placepad or bracket4Electricalconnectionby our electrician5Vacuum andcommissionlines checked, gas in6Test andphotosyou see it runningThe electrical side is wired in by our electrician; the refrigerant side is vacuum-tested before the gas is released.You see the unit running and get the before and after photos before we leave.
Install day runs in six steps: measure and confirm, bracket and pipework, outdoor unit, electrical connection, vacuum and commission, then test and photos. The electrical connection is done by a licensed electrician, and the lines are vacuum-tested before any refrigerant is released.
Single splitMulti splitOne room, one indoor headOne outdoor unitBedroomStudyLivingOne outdoor unit feeds three headsEach head has its own remote, so every room sets its own temperature.
A single split is one outdoor unit and one indoor head for one room. A multi split runs several heads – here three rooms – off one outdoor unit, so the outside of the house carries one box instead of three, and each room still keeps its own remote and setting.
On the job

Wall units and our technicians, on real jobs

One of our technicians servicing a wall-mounted split in a Melbourne home
One of our technicians servicing a wall-mounted split in a Melbourne home
A wall unit part-way through a FreshDuct clean - the coil FrostWash is designed to keep clear
A wall unit part-way through a FreshDuct clean – the coil FrostWash is designed to keep clear
A neglected split before cleaning - what a self-cleaning coil is there to prevent
A neglected split before cleaning – what a self-cleaning coil is there to prevent
The FreshDuct team - the same company for the install and the servicing
The FreshDuct team – the same company for the install and the servicing

Trusted by thousands of clients — homes, councils, universities & agencies

RMIT UniversityNDISDeakin UniversityBarry Plant Real EstateHarcourts Real EstateLJ HookerHobsons Bay City CouncilMaroondah City CouncilBelle PropertyRMIT UniversityNDISDeakin UniversityBarry Plant Real EstateHarcourts Real EstateLJ HookerHobsons Bay City CouncilMaroondah City CouncilBelle Property

Brands we service — heating, cooling & fireplaces

What you actually get

What a Hitachi install covers

One price from the office, and everything below is inside it.

Included as standard

  • The Hitachi airHome unit or Multi-Pro system, sized to your rooms by the office
  • Wall plate, indoor unit and outdoor bracket or slab
  • Pipe runs in duct cover, pressure tested and vacuumed before commissioning
  • Its own circuit from the switchboard, run and connected by a licensed electrician
  • Condensate drain run to a proper outlet
  • FrostWash enabled and airCloud Go connected to your Wi-Fi
  • Heating and cooling commissioned, remote and app explained
  • Before and after photos, plus the install record the Hitachi warranty relies on

And the things we will not do

  • Fit an outdoor unit where it will blow onto a neighbour or under a bedroom window
  • Mix another brand’s head onto a Hitachi multi-head outdoor unit
  • Skip the vacuum because the run was short
  • Leave the old unit for you to dispose of
  • Give a firm price before the office has confirmed it
How it works

From a phone call to a self-cleaning split

1. Tell us the rooms

How many, how big, which way they face and what is outside. The office gives you a free estimate and suggests airHome 400, 600 or Multi-Pro.

2. Firm price, then a booking

The office confirms the range, the size and the price before any work, then books a window 7 days a week.

3. Fitted and commissioned

Units mounted, lines tested, circuit run by a licensed electrician, FrostWash and airCloud Go set up.

4. Photos, then you pay

You see the finished walls and the outdoor location, and pay only after the job.

Client Love

Clients love our service because nobody does it better

Real reviews from verified FreshDuct customers — find hundreds more on our Google profile.

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“Outstanding service! Manny was very professional and polite. This is by far the most thorough cleanup that we have experienced. All vents were cleaned and sanitised.”

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Upfront Pricing
Real People, Real Fleet

You will know us when you see us

Branded vans, uniformed technicians, professional equipment — the team your neighbours already know.

The FreshDuct branded fleet, ready across Melbourne
The FreshDuct branded fleet, ready across Melbourne
The FreshDuct team — at your service, 7 days
The FreshDuct team — at your service, 7 days
Height-access equipment for multi-storey and commercial jobs
Height-access equipment for multi-storey and commercial jobs
Straight answers

Hitachi questions, answered straight

How does FrostWash actually work?

The unit frosts its own indoor heat exchanger on purpose, so dust and dirt freeze to the coil. It then thaws the frost and the melt water carries the dirt out through the condensate drain. It runs on its own and does not need you to do anything.

Does a self-cleaning split still need servicing?

Yes. FrostWash keeps the indoor coil cleaner between services, but the washable pre-filter, the fan barrel, the drain and the outdoor coil still need attention. Our cleaning page explains what a professional clean covers and how often a Melbourne unit needs it.

How many rooms can a Hitachi Multi-Pro run?

Hitachi lists the airHome Multi-Pro as able to cool and heat up to five rooms individually from one outdoor unit. Each room gets its own indoor unit and its own control, and the heads can be a mix of wall, floor, cassette and slim ducted units.

Is a multi-head cheaper than several single splits?

Not always. One outdoor unit means fewer brackets, fewer penetrations and less pipe when the rooms are close together, which usually favours the multi-head. When rooms are at opposite ends of the house, two singles can be simpler. The office quotes both ways if it is close.

What size Hitachi split do I need for a bedroom?

A typical Melbourne bedroom is a small unit, a large master bedroom or a home office with a west window is the next size up, and open-plan living rooms need more again. Insulation, ceiling height and window orientation all shift it. Tell the office the room and they will size it.

Can I control it from my phone?

Yes. The airHome range uses Hitachi’s airCloud Go app for scheduling, remote start and location-based switching, with voice control through Alexa and Google Home. We connect the unit to your Wi-Fi and set the app up on your phone on the day, and show you the schedule screen before we leave.

What is the Hitachi warranty?

Hitachi publishes a six year warranty on parts and labour for the airHome wall-mounted range. Installing to the manufacturer’s instructions, with a proper pressure test and vacuum, is what keeps that warranty intact, and we hand you the paperwork that supports it.

How long does a Hitachi installation take?

A single wall unit on a back-to-back run is usually half a day. A Multi-Pro with three or more heads is generally a full day, because each head has its own pipe run and drain. The office gives you the expected time when they confirm the price, so you can plan the day.

Is there a Victorian discount for a Hitachi split?

The meaningful discount under the Victorian Energy Upgrades program is for replacing a gas heater: a single split replacing a room gas heater, or a multi-head replacing a ducted gas heater. A new unit with nothing decommissioned attracts only a token amount. We arrange the upfront discount through our accredited installation partners, a minimum co-payment applies, and the office confirms eligibility on the call.

Worth knowing

The detail, for people who like detail

Hitachi split system installation Melbourne

FreshDuct supplies and installs Hitachi airHome wall-mounted split systems and airHome Multi-Pro multi-room systems across metropolitan Melbourne. Licensed electricians handle the circuit and connection and ARC-licensed technicians handle the refrigerant side, on one booking. Free estimate over the phone, firm price from the office before any work, and payment after the job.

FrostWash self-cleaning splits for low-maintenance homes

Hitachi’s FrostWash freezes dust to the indoor coil, then thaws it and washes the dirt out through the drain. We recommend the airHome range to landlords, busy households and anyone with dust or mould sensitivities, because a coil that cleans itself between services keeps its capacity instead of quietly losing it every month.

Hitachi Multi-Pro multi-head installation

One outdoor unit serving up to five rooms, each with its own control, with wall, floor, cassette and slim ducted heads available on the same system. It is the answer for Melbourne homes with a narrow side path and no room for three condensers, and the office quotes it against separate singles when the choice is close.

Installed and serviced by the same company

We clean and service split systems across Melbourne every week, so a Hitachi install is done with the next six years in mind: a pre-filter you can reach, a drain that will not block, an outdoor unit that can be accessed for servicing. When the unit needs a professional clean, the same company that fitted it comes back.

Where we work

Split system installation across Melbourne

All of metropolitan Melbourne, 7 days a week — and if your suburb is not listed, we still come to you. The office confirms the details for your address when they call with your free estimate.

BrunswickRichmondCamberwellGlen WaverleyDoncasterWerribeeFrankstonRingwoodCraigieburnPoint CookCarltonHoppers CrossingPrestonDandenong
Brands, multi-head and servicing

Hitachi, and the rest of the split system range

Split system installation Melbourne

The hub for every brand and every job type, from a single bedroom to an apartment balcony.

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Mitsubishi Heavy Industries installation

The other Mitsubishi, pitched at quiet bedrooms and cold mornings – compare before you decide.

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Toshiba split system installation

A seven year published warranty and the fabric-fronted Haori for period homes.

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Split system cleaning Melbourne

What FrostWash does not cover: the filter, the fan barrel, the drain and the outdoor coil.

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Split system sizing guide

How floor area, windows and insulation turn into a kW figure for each room.

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VEU air conditioning discount

Gas heater out, split or multi-head in: the upfront discount our accredited partners arrange.

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A Hitachi that cleans its own coil, fitted by people who clean coils for a living

Tell the office the rooms and what is outside. Free estimate over the phone, firm price before any work, and you pay after the job.

Get my Hitachi quote Or call 04 3191 8137
Tell us which rooms
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