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Panasonic, installed properly

Panasonic split system installation Melbourne: cleaner air, quieter rooms

We supply and install Panasonic wall-mounted split systems across Melbourne — the HZ, Z and RZ ranges, with nanoe X air purification and built-in Wi-Fi on the premium models. Licensed electricians and ARC-licensed technicians do the work, the office confirms the firm price before anyone arrives, and you pay after the job.

Free quoteFree estimate over the phone, firm price from the office before any work, and you pay after the job.
Installed by licensed electricians and ARC-licensed techniciansnanoe X air purification modelsPhotos before and after every jobPay after the job7 days a week
Sound familiar?

Reasons people ask us for Panasonic by name

Tick two or more and it is time to book — every one of these gets worse, never better, on its own.

Someone in the house has asthma or hay fever and the bedroom air feels heavy every spring
A long open-plan living room where the cool air never reaches the dining end
An older wall unit that rattles, smells musty on start-up and costs a fortune to run
You want to switch the unit on from the car so the house is comfortable when you walk in
A bayside home where salt air has already eaten one outdoor unit
A room that is hot by 4 pm in summer and freezing on a July morning
You have been quoted one model with no explanation of why it suits the room
You want a unit that will not become the loudest thing in the house at night

Which Panasonic range suits which Melbourne room

Panasonic Australia sells three reverse cycle wall-mounted ranges for single rooms, plus a cooling-only line. Knowing the difference is most of the decision.

HZ series — ultra premium. The flagship, listed at 2.5, 3.5, 5.0, 7.1 and 8.0 kW cooling. It carries nanoe X air purification, built-in Wi-Fi with the Panasonic Comfort Cloud app, AEROWINGS airflow and iAUTO-X with a humidity sensor that holds the room below 60 per cent relative humidity. This is the one for the main bedroom or a living room where air quality matters as much as temperature.

Z series — premium. Six sizes from 2.5 kW to 7.1 kW, with 4.2 and 6.0 kW steps in between that the HZ skips. It keeps nanoe X, built-in Wi-Fi, AEROWINGS and iAUTO-X, and it is the range we quote most often for Melbourne bedrooms and living areas.

RZ series — standard. The value option and the widest range, from 2.5 kW up to 8.0 and 9.5 kW models for large open-plan spaces. No nanoe X, but an anti-bacterial filter, a POWERFUL mode for fast cooling, Quiet mode, AEROWINGS and the same inverter and R32 refrigerant as the premium ranges. Whether app control is built in or fitted as an adaptor varies by RZ model, so the office confirms it for the unit it quotes.

U series — cooling only. Listed from 2.5 to 8.0 kW, for a room that already has heating and only needs summer covered.

Model names and capacities are as published on Panasonic’s Australian site at the time of writing. The office confirms the current model for your room when it quotes, and matches it to our sizing guide so the unit is neither straining nor short-cycling.

nanoe X and the allergy-season case for Panasonic

Panasonic’s point of difference is nanoe X, its air purification technology built into the HZ and Z ranges. Panasonic states that nanoe X inhibits adhered and airborne pollutants and reduces odours, that it works on surfaces and soft furnishings as well as the air, and that it can run with or without heating or cooling switched on. Panasonic also states that nanoe X has been approved under the National Asthma Council Australia’s Sensitive Choice program.

For a Melbourne household, that matters in two seasons. Spring, when the plane trees and grasses set half the city sneezing and bedroom windows stay shut. And winter, when a closed-up house with a dehumidifier running in the corner starts to smell of damp. A unit that treats the air in the room while it heats it is a different proposition from a unit that only moves the air around.

We are straight about what it does not do. nanoe X does not clean the unit itself. The indoor coil, the fan barrel and the drain tray still collect dust and biofilm, and a split system that is not cleaned will blow that back into the room whatever purification it carries. Every Panasonic we install comes with the same advice we give on our Panasonic service guide: rinse the filters yourself through summer, and have the unit professionally cleaned when it starts to smell or the airflow drops. We do that too, so the install and the upkeep sit with one company.

AEROWINGS, iAUTO-X and the long open-plan room

Most Melbourne homes built since the 1990s have one big room for living, dining and cooking. The problem is rarely capacity. It is throw — getting cooled air to the far end without a wind tunnel at the near end.

Panasonic’s answer is AEROWINGS: two independently controlled flaps that concentrate the airflow and push it further. Panasonic states an air distance of up to 15 metres on the HZ ultra premium, and up to 25 metres on the RZ series. iAUTO-X drives the compressor to full frequency from start-up for faster cooling, and ECO Mode with A.I. Control then backs the unit off to hold the temperature without the swing you feel from a basic inverter.

Where we put the head still decides whether any of that works. On a long room the unit goes on the short wall, throwing down the length, never over the kitchen bench where the range hood fights it. On a room with a raked ceiling it sits lower than you would expect so the warm air in winter is pushed down to where you are. We walk the room with you before the wall is drilled, and the office will tell you plainly if the room needs the 7.1, the 8.0 or the 9.5 kW RZ rather than the 5.0 you were hoping for.

Panasonic also states its outdoor units are tested for salty air, dust and humidity. For bayside suburbs from Williamstown round to Frankston that matters, and we still mount the condenser off the ground and out of the weather.

How we install a Panasonic in a Melbourne home

A single-head Panasonic is usually a morning or an afternoon when the outdoor unit can sit back-to-back with the indoor head on an external wall. The head goes on a levelled wall plate fixed into studs or masonry, the pipe run passes straight through the wall, and the condenser goes on a galvanised bracket or a slab at ground level, wherever it is quietest for you and your neighbour.

Brick veneer and weatherboard are the easy walls. Double brick and period solid-brick homes need a core drill and a longer visit. Internal walls mean a longer pipe run in a duct cover, and the quote changes to say so before the day, not after.

The electrical side is done by a licensed electrician: a dedicated circuit from the switchboard where one is needed, an isolator beside the outdoor unit, and the unit tested under load. The refrigeration side is done by an ARC-licensed technician: the lines are pressure-tested, evacuated with a vacuum pump and gauged before the valves are opened, which is the step that decides whether the compressor lasts.

Then commissioning. We run heating and cooling, check the condensate drain actually drains, set the Wi-Fi up on the HZ and Z so Comfort Cloud is working on your phone before we leave, and photograph the finished job inside and out. Panasonic publishes a 5-year warranty covering its residential air conditioners, and a documented, licensed install is what keeps that intact.

Made simple

A split system and an install day, in two pictures

Two units, two copper lines and a drainINSIDEOUTSIDEexternal wallIndoor wall unitblows conditioned air into the roomOutdoor unit on its padTwo copper linescarry the refrigerantbetween the unitsdrainSummer: heat goes outWinter: heat comes in
A split system is two boxes joined by two copper lines and a drain. The refrigerant in those lines moves heat rather than making it: out of the house in summer, into the house in winter. The drain carries the condensation the indoor unit collects outside.
What happens on install day1Measure andconfirmwalls, run and spot2Bracket andpipeworkindoor unit hung3Outdoor unitset in placepad or bracket4Electricalconnectionby our electrician5Vacuum andcommissionlines checked, gas in6Test andphotosyou see it runningThe electrical side is wired in by our electrician; the refrigerant side is vacuum-tested before the gas is released.You see the unit running and get the before and after photos before we leave.
Install day runs in six steps: measure and confirm, bracket and pipework, outdoor unit, electrical connection, vacuum and commission, then test and photos. The electrical connection is done by a licensed electrician, and the lines are vacuum-tested before any refrigerant is released.
Up close

What a Panasonic install looks like up close

A wall-mounted split system high on a lounge room wall beside the window
A wall-mounted split system high on a lounge room wall beside the window
An outdoor unit on a wall bracket with the line set run in a duct cover
An outdoor unit on a wall bracket with the line set run in a duct cover
A gauge set and vacuum pump connected to the outdoor unit service valves before the refrigerant is released
A gauge set and vacuum pump connected to the outdoor unit service valves before the refrigerant is released
An electrician at the switchboard with the new circuit breaker fitted alongside the existing ones
An electrician at the switchboard with the new circuit breaker fitted alongside the existing ones
A remote pointed at the new wall unit during the handover
A remote pointed at the new wall unit during the handover
On the job

Split systems on our own jobs, inside and out

A split system indoor unit opened up for cleaning on a Melbourne service call
A split system indoor unit opened up for cleaning on a Melbourne service call
Our technician cleaning a wall-mounted head — the upkeep every install eventually needs
Our technician cleaning a wall-mounted head — the upkeep every install eventually needs
The same unit after a professional clean, coil and louvres clear
The same unit after a professional clean, coil and louvres clear
A wall-mounted split system head, the form every Panasonic single-room unit takes
A wall-mounted split system head, the form every Panasonic single-room unit takes
The FreshDuct vans — one company for the install and the cleaning after it
The FreshDuct vans — one company for the install and the cleaning after it

Trusted by thousands of clients — homes, councils, universities & agencies

RMIT UniversityNDISDeakin UniversityBarry Plant Real EstateHarcourts Real EstateLJ HookerHobsons Bay City CouncilMaroondah City CouncilBelle PropertyRMIT UniversityNDISDeakin UniversityBarry Plant Real EstateHarcourts Real EstateLJ HookerHobsons Bay City CouncilMaroondah City CouncilBelle Property

Brands we service — heating, cooling & fireplaces

What you actually get

What a Panasonic install actually involves

Every item below is part of the job, not an extra line on the invoice.

Included as standard

  • The Panasonic indoor head and outdoor unit for the model the office quoted
  • Wall plate, bracket or slab, and a back-to-back pipe run through an external wall
  • Electrical connection by a licensed electrician, including a dedicated circuit where one is needed
  • Pressure test, vacuum and commissioning by an ARC-licensed technician
  • Condensate drain run to a proper outlet, not left to drip on the path
  • Wi-Fi and the Comfort Cloud app set up on HZ and Z models before we leave
  • Removal of the old unit and its refrigerant recovered where you are replacing
  • Photos of the finished install inside and out

And the things we will not do

  • Quote a model without asking about the room, the wall and where the outdoor unit can go
  • Sell you the HZ for a laundry or the RZ for a room where air quality is the whole point
  • Open the refrigerant valves without a vacuum on the lines first
  • Leave the old unit on the nature strip with its gas still in it
  • Change the price on the day — the office confirms it before any work
How it works

From a phone call to a working Panasonic

1. Tell us the room

Room size, what the wall is made of, where the outdoor unit could sit, and whether air quality is a priority. The office gives you a free estimate over the phone.

2. Model, firm price, then a time

The office recommends the HZ, Z or RZ model for the room, confirms the price before any work, and books a window that suits you, 7 days a week.

3. Installed and commissioned

Head, condenser, circuit, vacuum, drain and app, then heating and cooling run and checked.

4. Photos, then you pay

You see the finished install inside and out and pay only after the job is done.

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Upfront Pricing
Real People, Real Fleet

You will know us when you see us

Branded vans, uniformed technicians, professional equipment — the team your neighbours already know.

The FreshDuct branded fleet, ready across Melbourne
The FreshDuct branded fleet, ready across Melbourne
The FreshDuct team — at your service, 7 days
The FreshDuct team — at your service, 7 days
Height-access equipment for multi-storey and commercial jobs
Height-access equipment for multi-storey and commercial jobs
Straight answers

Panasonic questions, answered straight

What is the difference between the Panasonic HZ, Z and RZ series?

HZ is the ultra premium range with nanoe X, built-in Wi-Fi, AEROWINGS and iAUTO-X with a humidity sensor. Z is the premium range with nanoe X and built-in Wi-Fi in six sizes from 2.5 to 7.1 kW. RZ is the standard range with an anti-bacterial filter instead of nanoe X, and it is where the largest units sit, up to 9.5 kW; the office confirms how app control works on the RZ model it quotes.

Is nanoe X worth paying for?

If someone in the house has asthma or allergies, or the room is a bedroom that stays shut through spring, yes. Panasonic states nanoe X inhibits airborne and adhered pollutants and reduces odours, and that it is approved under the Sensitive Choice program. For a garage or a rarely used room, the RZ does the heating and cooling for less.

What size Panasonic do I need?

As a rule of thumb, 2.5 kW for a bedroom, 3.5 kW for a large bedroom or study, 5 kW for a living room and 7.1 kW or more for open-plan spaces. Insulation, glass and orientation shift that either way, which is why the office asks about the room before naming a model.

Does a Panasonic split system heat well enough for a Melbourne winter?

Yes. The HZ, Z and RZ ranges are reverse cycle, and the heating capacity of each model is higher than its cooling capacity. A correctly sized unit will heat a Melbourne room on a frosty morning; an undersized one will run flat out and still feel cool, which is a sizing problem rather than a Panasonic one.

Can I control it from my phone?

On the HZ and Z series, yes, straight out of the box with built-in Wi-Fi and the Panasonic Comfort Cloud app, and we set it up before we leave. On the RZ series it depends on the model, and the office tells you whether app control is built in or needs an adaptor before it quotes, not after.

How long does the installation take?

A back-to-back install on brick veneer or weatherboard is usually half a day. Double brick, an internal wall, a long pipe run or a new circuit from the switchboard adds time, and the office tells you the expected duration when it confirms the price.

Who actually does the work?

Licensed electricians handle the circuit, the isolator and the connection. ARC-licensed technicians handle the refrigerant lines, the vacuum and the commissioning. FreshDuct books the job, quotes it, photographs it and stands behind it, so you deal with one office from the first call to the final photo rather than three trades.

What is the warranty on a Panasonic split system?

Panasonic publishes a 5-year warranty on its residential air conditioners on its Australian site. The warranty is Panasonic’s, not ours, and the office can point you to the current terms for the model you choose. A licensed, documented install is what keeps it valid.

Do you also clean and service Panasonic units?

Yes. Split system cleaning is a large part of what we do across Melbourne, Panasonic included. Our Panasonic service guide explains what you can do yourself and when to call, and the same office that installed your unit can book its clean a few summers later.

Worth knowing

The detail, for people who like detail

Panasonic split system installation Melbourne

FreshDuct supplies and installs Panasonic wall-mounted split systems across metropolitan Melbourne. The HZ, Z and RZ reverse cycle ranges and the cooling-only U series, fitted by licensed electricians and ARC-licensed technicians, quoted free over the phone, with a firm price from the office before any work and payment after the job.

Panasonic nanoe X air purification

The HZ and Z ranges carry Panasonic’s nanoe X technology, which Panasonic states inhibits airborne and adhered pollutants, reduces odours and is approved under the National Asthma Council Australia’s Sensitive Choice program. We recommend it for bedrooms and for households with asthma or hay fever, and we still tell you the unit needs cleaning like any other.

Panasonic sizes for Melbourne rooms

Panasonic lists the HZ from 2.5 to 8.0 kW, the Z from 2.5 to 7.1 kW and the RZ from 2.5 up to 9.5 kW, so there is a model for a study, a bedroom, a living room or a long open-plan space. The office matches the model to the room using our sizing guide before it quotes.

Panasonic install, then Panasonic upkeep

We install the unit, set up the Comfort Cloud app, photograph the finished job and, when the time comes, clean and service the same unit. One company for the life of the system, one office that already knows the model on your wall, and a Panasonic service guide in our learning library for the years in between.

Where we work

Split system installation across Melbourne

All of metropolitan Melbourne, 7 days a week — and if your suburb is not listed, we still come to you. The office confirms the details for your address when they call with your free estimate.

BrunswickRichmondCamberwellGlen WaverleyDoncasterWerribeeFrankstonRingwoodCraigieburnPoint CookCarltonHoppers CrossingPrestonDandenong
Brands, sizing and upkeep

Everything around a Panasonic install

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The upkeep every split system needs, Panasonic included, by the same crews.

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What size split system do I need?

Whether the room needs the 5.0 or the 7.1: glass, insulation and orientation turned into a kW figure.

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Replacing a gas wall heater with a reverse cycle Panasonic? How the upfront discount works and what a co-payment means.

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A Panasonic on the wall, the air treated, the app on your phone

Tell us the room and the wall. The office recommends the model, gives you a free estimate over the phone, confirms the price before any work, and you pay after the job.

Get my Panasonic quote Or call 04 3191 8137
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